Shift Manager / Roll Playing Assistant General Man Resume Example
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SHIFT MANAGER / ROLL PLAYING ASSISTANT GENERAL MAN
Summary
I'm a knowledgeable Shift Manager proficient in money handling and team management, and have been successful at overseeing all areas of operations. I'm eager to develop and advance more professionally into a more challenging position.
I bring with me 10 plus years of experience in food industry with 4 plus years of warehouse/manufacturing, which includes over 5 years of management experience. I'm driven to keep costs under control, employees working hard and customers satisfied with excellent problem solving and decision making skills.
I'm a motivational leader and a problem-solver who specializes with team building and customer service skills. Ive had experienced stepping into roles and quickly making positive changes to drive the companys success. I focus on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
I'm an enthusiastic individual with superior skills in working in both a team-based and independent capacities. I bring a strong work ethic and excellent organizational skills to any setting and I am looking forward to begin a new challenge with a successful team.
Skills
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Experience
September 2019 to Current
CampbellsFort Lauderdale , FLShift Manager / Roll Playing Assistant General Man
- Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
- Oversaw schedules, accepted time off requests and found coverage for shifts.
- Helped employees operate productively and stay on task to meet business and customer needs.
- Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
- Ran daily reports to assess performance and make proactive adjustments.
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
- Increased overall team efficiency and productivity.
- Cross-trained in every store role to maximize operational knowledge.
- Trained and supervised staff members.
- Managed and mentored 20 plus staff members.
- Documented receipts, employee hours and inventory movements.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Mentored and supported new employees to maximize team performance.
- Handled over $1000 in funds each day in fast-paced restaurant environment.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Communicated store policy violations to upper management to prevent shrinkage and misconduct.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Identified positional areas requiring immediate improvement and rolled out training program, boosting productivity.
- Facilitated on-site staff training and developed processes and procedures to increase accuracy.
- Managed day-to-day operations, including supervision and assignment delegation for 20-member team.
- Oversaw personnel recruitment, performance and scheduling.
August 2019 to October 2019
International Paper CompanyEastover , SCProduction Worker
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Inspected finished products for quality and adherence to customer specifications.
- Built and packaged products to complete daily work orders.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Completed product assembly according to standardized procedures.
- Assembled products from raw materials and completed inspections.
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Recorded production data in daily logs.
August 2018 to July 2019
Valmont Industries, Inc.Salina , KSProduction Associate
- Assembled products from raw materials and completed inspections.
- Checked daily project specifications to weigh and mix ingredients.
- Examined final products to check conformance with quality and design standards.
- Completed product assembly according to standardized procedures.
- Recorded production data in daily logs.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Inspected quality of finished products, making minor repairs to meet project expectations.
October 2014 to June 2018
Stainless Piping SpecialistsCity , STATEShipping Coordinator
- Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Organized storage areas to maximize efficiency of materials movements and minimize labor required.
- Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
- Directed materials routing by preparing accurate shipping orders and bills of lading.
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
- Updated system with data such as weights, charges and discrepancies.
- Generated invoices and customer estimates using.
- Coordinated with freight forwarders to expedite international shipments.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Determined most effective method of shipment for product and made decisions based on budgetary and time requirements.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Education and Training
January 2003
Oshkosh North High School
City, State
High School Diploma
City, State
High School Diploma
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Resume Overview
School Attended
- Oshkosh North High School
Job Titles Held:
- Shift Manager / Roll Playing Assistant General Man
- Production Worker
- Production Associate
- Shipping Coordinator
Degrees
- High School Diploma
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