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shift manager resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Diligent [Job Title] with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Talented [Type] supervisor with [Number] years of experience managing, scheduling and overseeing employees. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on employee safety in fast-paced environment. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Skills
  • Mentoring and Coaching
  • Decision Making
  • Maintaining Required Compliance
  • Delegating Work
  • Verbal and Written Communication
  • Performance Monitoring
  • Work Planning and Prioritization
  • Staff Supervision
  • Inventory Assessment
  • Shift Scheduling
  • Continuous Improvement
  • Problem-Solving
  • Team Collaboration and Leadership
  • Interpreting Job Specifications
  • SCADA Software
  • Staff Training and Onboarding
  • Handling Customer Complaints
  • Hiring and Recruiting
  • Cash Handling
  • Equipment Troubleshooting
  • Microsoft Office
  • Schedule Oversight
  • Process Improvements
Experience
09/2021 to Current
Shift Manager Ferguson Ann Arbor, MI,
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Upheld company standards and compliance requirements for operations.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
02/2021 to Current
Disc Jockey Hyatt Avon, CO,
  • Met with clients and discussed options for music and particular songs for each special event.
  • Called out to guests via microphone, encouraging dancing and participation in upbeat songs at weddings and other celebrations.
  • Played mix of songs which matched station format and avoided dead air by closely monitoring length of each song.
  • Set up and operated audio and video equipment at diverse events.
  • Mixed, cut and sampled recorded music using DJ controllers, CDJs, or DJ mixers.
  • Participated in promotional events in local community, met fans and clients and offered professional station representation.
  • Performed sound checks to verify proper equipment operation.
  • Developed event-specific playlists by aligning music with event functions.
  • Communicated with venue owners to determine music preferences, scheduling and anticipated event attendance.
  • Accepted song requests from event guests.
  • Engaged guests with group dances, competitions and games.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
03/2021 to 08/2021
Uniform Sales Representative Cintas / Broadmoor City, STATE,
  • Learned customer needs and desires to suggest specific product options.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Negotiated and closed deals with minimal oversight.
  • Stayed on top of changes in company offerings and policies by remaining in frequent contact with service, inventory management and technical personnel.
  • Planned and followed through with inventory management for each store.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
09/2013 to 03/2020
Laundry Manager Southern Cross Laundry City, STATE,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Practiced safe work habits and wore protective safety equipment.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
  • Started washers and driers, turning valves or levers to regulate machine processes.
  • Took payment for completed services and issued receipts with cash register or POS system.
  • Used machine markers to receive and mark articles for laundry or dry cleaning with identifying information.
  • Operated hand irons or pressing machines to iron or press fabrics and furs.
  • Started pumps to operate distilling systems, draining and reclaiming dry cleaning solvents.
Education and Training
Expected in 01/1993 to to
GED:
Mitchell High School - Colorado Springs, CO
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Promoted to [Job Title] due to [Action] and [Action] that achieved [Result].
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Promoted from [Job Title] to [Job Title], in less than 12-months.
Activities and Honors
  • Member, Small Business Association (2008 - present)
Additional Information

I have been a Disc Jockey for over twenty years. From radio, night clubs , rap & comedy concerts.

Music composing , artistes , radio , Tv & Movies. Currently composing for Manu Intiraymi from Star Trek.

Still currently DJ for Night Clubs in town, so if possible from Thursday through Saturday to be off before 8 pm.

I start performing at 9pm.

Thank You

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Resume Overview

School Attended

  • Mitchell High School

Job Titles Held:

  • Shift Manager
  • Disc Jockey
  • Uniform Sales Representative
  • Laundry Manager

Degrees

  • GED

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