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Shift Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision-making skills.

Versatile Shift Manager offering [Number] years of progressive experience and demonstrated track record of leadership and operations success. Drives improvements in overall service levels, transactional efficiencies and cost management. Presents ideas, concepts, concerns and questions positively and professionally.

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Motivated [Job Title] brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of [Industry] practices and market conditions.

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.

Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment.

Ambitious [Type] manager with solid history of success in [Industry] operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering 5 years of related experience and pursuing new professional challenges with room for advancement at any company.

Accomplished manager recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Expert in money handling ,merchandising and stock.

Skills
  • Team development
  • Schedule oversight
  • Opening and closing procedures
  • Training and mentoring
Experience
05/2015 to Current
Shift Manager Culvers Restaurant Darien, IL,
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Directed employees through daily routines.
  • Increased customer base and market share by promoting product through diverse channels.
  • Handled any customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Managed scheduling for [Number] employees.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Cross-trained in every store role to maximize operational knowledge.
04/2011 to 07/2014
Warehouse Worker Core Mark Memphis, TN,
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Used pallet jacks to move items to and from warehouse locations.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Staged and sorted multiple types of products for loading.
  • Generated shipping documents, including packing lists and invoices.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Managed warehouse system updates to increase productivity and reduce errors.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
04/2008 to 02/2010
Mover Servicemaster Of Seattle Woodinville, WA,
  • Walked through customer sites with checklists to verify job completion.
  • Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to [Number] pounds.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Loaded completed orders on pallets according to delivery numbers.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Moved over [Number] customer boxes weighing up to [Number] lbs to and from trucks.
  • Protected company inventory by maintaining and organizing storage areas.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Palletized boxes to streamline movement and shipment.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Education and Training
Expected in 06/2005
High School Diploma:
Jefferson High School - The Bronx, NY
GPA:

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How this resume score could be improved?

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81Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Jefferson High School
Job Titles Held:
  • Shift Manager
  • Warehouse Worker
  • Mover
Degrees
  • High School Diploma

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