LiveCareer-Resume

shift manager resume example with 9 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Ready to offer exceptional leadership and planning abilities to take on new role in [Type] setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in [Industry] standards and market trends. Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with [Number] years in [Industry] improving service and facilities workflow. Effective communicator skilled at coordinating with team members. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Skills
  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Self-Motivated
  • Data Entry
  • Attention to Detail
  • Problem-Solving
  • First Aid/CPR
  • Good Telephone Etiquette
Education
Henry Ford High 30000 Evergreen, Expected in No Degree : General Studies - GPA :
Wayne County Community College District Detroit, MI Expected in No Degree : Nursing - GPA :
  • Dean's List [Semester and Year]
  • Completed AP course in [Subject]
  • Relevant Coursework: [Subject] & [Subject]
Rosa Parks Alt. Ed Detroit, MI, Expected in 06/2005 GED : - GPA :
Work History
Ezcorp, Inc. - Shift Manager
Leon Valley, TX, 02/2015 - 06/2019
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Michael Foods Inc - Booth Prep
Bloomfield, NE, 07/2017 - 03/2019
  • Maintained high personal grooming standards and uniform presentation.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Pushed, pulled and transported large loads and objects.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
Ezcorp, Inc. - Line Worker
Logansport, IN, 04/2013 - 01/2017
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Documented production information via daily system logs and discussed issues with management.
  • Calibrated equipment to maintain optimal performance.
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Inspected products and machines to maintain quality and efficiency.
KFC - Shift Manager
City, STATE, 05/2010 - 03/2013
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Trained back-up associates and led crew members in managing operations of storefront.

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Resume Overview

School Attended

  • Henry Ford High
  • Wayne County Community College District
  • Rosa Parks Alt. Ed

Job Titles Held:

  • Shift Manager
  • Booth Prep
  • Line Worker
  • Shift Manager

Degrees

  • No Degree
  • No Degree
  • GED

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