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Shift Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Forward-thinking [Job Title] proficient in generating high-quality [Type] work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Seasoned [Type] Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.

Skills
  • Opening and closing procedures
  • Schedule oversight
  • Team development
  • Training and mentoring
  • Brand management
  • Issue and conflict resolution
  • Teambuilding
  • Computer skills
  • Conflict resolution
  • Supervision
  • Time management
  • Data management
Experience
04/2019 to 10/2020 Shift Manager Coen Markets, Inc. | Export, PA,
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Led staff meetings for team of [Number] to communicate [Type] directives.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
05/2017 to 03/2019 General Manager Rr Donnelley & Sons | Sacramento, CA,
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Forecasted sales, allocated resources and managed labor to improve productivity metrics by [Number]%.
  • Implemented effective customer service surveys to encourage feedback.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Facilitated monthly workshops to share best practices to optimize productivity.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Trained, managed and motivated employees to promote professional skill development.
  • Tracked [Timeframe] sales to generate reports for business development planning.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
01/2014 to 05/2017 Shift Manager Coen Markets, Inc. | Hickory, PA,
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Documented receipts, employee hours and inventory movements.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Led staff meetings for team of [Number] to communicate [Type] directives.
  • Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Recruited, hired and trained [Number] employees for marketing and sales department.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
02/2011 to 11/2013 Stocker Novo Building Products | Quakertown, PA,
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Palletized merchandise for easy movement to sales floor locations.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Education and Training
Expected in 05/2009 High School Diploma | Chino Valley High School, Chino Valley, AZ GPA:
Expected in 05/2015 Associate of Arts | Yavapai College, Prescott, AZ GPA:

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73Average

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Chino Valley High School
  • Yavapai College
Job Titles Held:
  • Shift Manager
  • General Manager
  • Shift Manager
  • Stocker
Degrees
  • High School Diploma
  • Associate of Arts

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