Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Motivational leader and organizational problem-solver, up to date supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Training and mentoring
  • Opening and closing procedures
  • Team development
  • Issue and conflict resolution
  • Reliable and trustworthy
  • People skills
  • Multitasking
  • Problem resolution
  • Supervision
  • Teambuilding
  • Friendly, positive attitude
Experience
Shift Manager, 09/2020 to Current
Foot Locker Inc.Arcadia, CA,

After transferring from Hendersonville to Nashville West, I started as a cook. I wanted to learn. I very quickly became fast paced and helped in every position I could. After two months as a transfer, I became a Shift Manager with another of my coworkers.

  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Documented receipts, employee hours and inventory movements.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Addressed internal and guest-related issues each day and affected strategic resolutions.
  • Cross-trained in every store role to maximize operational knowledge.
  • Established ambitious goals for employees to promote achievement in business targets.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Coached staff on strategies to enhance performance and improve guest relations.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy guests, effectively diffusing situations.
Hospitality, 07/2019 to Current
Exela Technologies Inc.Dallas, TX,

In hospitality at Buffalo Wild Wings I was a greeter, cashier and servers assistant. I made sure guests were greeted with a friendly face and smile every shift and executed my front of house responsibilities.

  • Escalated guests satisfaction ratings by offering valuable insights to guests' needs and expectations.
  • Maintained up-to-date knowledge of store policies regarding payments, refunds and awards program in order to provide speedy and accurate service to each guest
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
  • Capitalized on opportunities to enhance guests experiences and bring in repeat business.
  • Trained new employees on procedures and policies to maximize team performance. As well as being able to provide guests with a fast and proper service.
  • Engaged customers with proactive strategies to understand needs and develop successful solutions.
  • Handled guests inquiries with exceptional professionalism and enthusiasm.
Residential House Cleaner, 06/2020 to 09/2021
MaidproWilliamsburg, MI,

Being a residential cleaner, there was many detailed steps I had to implement every day that I worked. My employer was very specific on details and the way he wanted the areas cleaned as well as specific produces I used. A job like this has to be fast paced in order to keep the home owner satisfied but as well foe me to correctly finish out the job.

  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education and Training
High School Diploma: , Expected in 05/2018
Hendersonville High School - Hendersonville, TN
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good

resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Hendersonville High School

Job Titles Held:

  • Shift Manager
  • Hospitality
  • Residential House Cleaner

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: