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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with Number years in Industry improving service and facilities workflow. Effective communicator skilled at coordinating with team members.

Multi-talented Shift Manager offering Number years of Industry experience and strong track record leading teams through daily operations. Personable and energetic with skill in employee scheduling and inventory management.

Driven Shift Lead Manager with Number years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.

Skilled Shift Manager bringing Number years of experience in Name industry. Driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision making skills.

Ready to offer exceptional leadership and planning abilities to take on new role in Type setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Industry standards and market trends.

Proactive Job Title produces high-quality Area of expertise work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Resourceful Job Title offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Adept individual with more than Number years working as Manager for $Number Timeframe, revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Motivated Type manager with demonstrated knowledge of Industry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing Number years of experience in field and ready to take on challenging, growth-oriented role with Company.

Forward-thinking Manager with Number years of project management experience in manufacturing environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Proactive and meticulous Job Title with over Number years of experience in Type industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.

Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill, Skill and Skill.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Accurate Money Handling
  • Team Leadership
  • Team Development
  • Training and Development
  • Opening and Closing Procedures
  • Inventory controls
  • Training and mentoring
  • Team Building
Work History
04/2015 to Current Shift Manager Kroger | Woodstock, GA,
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Boosted team productivity and efficiency by leveraging top-notch Skill and Skill abilities.
  • Produced regular Type and Type reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Achieved substantial Result by using market expertise and business knowledge to make proactive decisions.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Trained and mentored new employees to maximize team performance.
  • Tracked receipts, employee hours and inventory movements.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
08/1998 to 10/2014 Laundry/Housekeeper Advance Auto Parts | Sarasota, FL,
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Kept building entryway glass clean and polished for professional presentation.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Documented and reported all necessary facility and building repairs observed.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Established and maintained clean and comfortable environments in Type buildings by vacuuming, cleaning windows and dusting.
  • Polished glass surfaces and windows.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Used Type and Type chemicals to disinfect floors, counters and furniture.
  • Returned emptied garbage receptacles to proper locations.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Waxed and polished wood floors and other woodwork.
  • Cleaned and stocked Number rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Emptied over Number wastebaskets per shift to transport waste to proper disposal areas.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Operated power equipment tools such as backpack vacuums for up to Number hours per shift.
  • Dusted picture frames and wall hangings with cloth.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Responded to requests from patrons for linens and Type items, boosting satisfaction rates on company scorecards Number%.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Verified cleanliness and organization of storage areas and carts.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Adhered to professional house cleaning checklist.
08/1996 to 06/1997 Cashier Kash N Karry | City, STATE,
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Served needs of more than Number customers in busy Type environment.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Prepared and submitted end-of-shift reports using Software.
  • Assisted customers with special services, account updates and promotional options.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Reviewed weekly sales circulars and monitored price changes.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Educated customers on promotions to enhance sales.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Education
Expected in 06/1997 High School Diploma | Mathematics/reading/sports Countryside High School, Clearwater, FL GPA:
Expected in 06/2008 Bachelor In Science Of Administrative Of Account | Business Administration Webster College Un, Holiday, FL, GPA:

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Resume Overview

School Attended

  • Countryside High School
  • Webster College Un

Job Titles Held:

  • Shift Manager
  • Laundry/Housekeeper
  • Cashier

Degrees

  • High School Diploma
  • Bachelor In Science Of Administrative Of Account

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