LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Shift Manager
Please provide a type of job or location to search!
SEARCH

Shift Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SHIFT MANAGER
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Team development
  • Schedule oversight
  • Training and mentoring
  • Opening and closing procedures
  • Lead generation
  • Reliable and trustworthy
  • Fluent in Spanish
  • Friendly, positive attitude
  • People skills
  • Working collaboratively
  • Team building
  • Customer service
  • Problem resolution
  • Data management
  • Organization
  • Relationship building
Experience
Shift Manager|Company Name - City, State|01/2020 - 10/2020
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Generated reports to assess performance and make adjustments.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Increased customer base and market share by promoting product through diverse channels.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Documented receipts, employee hours and inventory movements.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Automated office operations, managed client correspondence and tracked records.
  • Cross-trained in every store role to maximize operational knowledge.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Met with each associate to establish realistic monthly sales goals.
Unload/Stocker Associate|Company Name - City, State|03/2013 - 09/2017
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Palletized merchandise for easy movement to sales floor locations.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
Dietary Assistant/Clerk|Company Name - City, State|02/2009 - 03/2015
  • Created new dishes to develop healthier meal options for patients.
  • Educated patients, families and medical practitioners on nutrition.
  • Worked with food service personnel to update patient meal programs and public cafeteria menus.
  • Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
  • Helped individuals manage chronic illnesses with dietary management strategies.
  • Notified registered dietician of individuals identified as high-risk.
  • Developed diets to meet nutritional requirements for people with special conditions.
  • Selected foods appropriate for individual patients dietary needs.
  • Performed full nutritional assessments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved profit margins by streamlining operations and workflow.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Contributed to development, planning and completion of project initiatives.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Created agendas and communication materials for team meetings.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
Education and Training
Penn Foster Career School|City, State|Expected in 06/2022High School Diploma
  • Buiness Management /High school Member
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Shift Manager
  • Unload/Stocker Associate
  • Dietary Assistant/Clerk

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Shift-Leader/Night-Shift-Manager-resume-sample

Shift Leader/Night Shift Manager

Aurora, Illinois

shift-manager-resume-sample

shift manager

Atlanta, Georgia

Shift-Manager-resume-sample

Shift Manager

Buffalo, New York

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.