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Shift Manager Resume Example

Resume Score: 80%

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SHIFT MANAGER
Professional Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.

Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.

Skills
  • Inventory controls
  • Team Leadership
  • Accurate money handling
  • Schedule Management
  • Sales and marketing
  • Communications
  • Customer Service
  • Team Building
  • First Aid/CPR
Work History
Shift Manager, 07/2018 to 04/2020
Popeyes – Longview, TX
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Tracked receipts, employee hours and inventory movements.
  • Trained and mentored new employees to maximize team performance.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Trained back-up associates and led crew members in managing operations of storefront.
Shift Leader, 09/2017 to 09/2018
Golden Chick – Dallas, TX
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Assigned daily employee tasks and monitored activity and completion.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Trained new employees and delegated daily tasks and responsibilities.
Package Handler, 06/2015 to 10/2017
Neiman Marcus Group Ltd LLC – Longview, TX
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Labeled packages according to instructions provided on work orders.
  • Sorted items according to its destination.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Performed cycle counts and inventory control to accurately track product levels.
Housekeeper, 03/2014 to 06/2015
Omni Hotels & Resorts – Dallas, TX
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Verified cleanliness and organization of storage areas and carts.
  • Swept and washed all hard surface floors.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Washed, cleaned and disinfected water coolers.
  • Transported cleaning products and equipment to and from utility rooms.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Returned emptied garbage receptacles to proper locations.
Education
Ged: 02/2020
Kilgore College - Longview, TX
Certifications
  • First Aid/CPR Certified
  • Salesforce
  • ServSafe
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Popeyes
  • Golden Chick
  • Neiman Marcus Group Ltd LLC
  • Omni Hotels & Resorts

School Attended

  • Kilgore College

Job Titles Held:

  • Shift Manager
  • Shift Leader
  • Package Handler
  • Housekeeper

Degrees

  • Ged : 02/2020

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