shift manager resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Accomplished Manager recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Excell in communication, organization and self motivation.

  • Opening and closing procedures
  • Schedule oversight
  • Training and mentoring
  • Issue and conflict resolution
  • Supervision
  • Communications
Shift Manager, 11/2019 - 08/2020
Giant Eagle, Inc. Chesterland, OH,
  • Constant email (Microsoft Outlook) contact with upper management to keep schedules consistent and up to date.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Generated reports to assess performance and make adjustments.
  • Upheld internal standards and productivity targets.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Led staff meetings for a team of 25 to communicate company directives.
  • Reviewed employee performance every week and delivered constructive feedback to improve weaknesses.
  • Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Machine Operator, 07/2017 - 11/2019
Triumvirate Environmental Newark, NJ,
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Removed and replaced worn machine accessories to keep products within desired tolerances.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Read diagrams and work orders to coordinate machine schedule.
  • Adjusted controls to change machine settings, reducing errors of finished products.
  • Measured and inspected finished products for defects, and compared to work instructions for accuracy.
Crew Leader/Project Manager, 05/2012 - 07/2017
Lineage Logistics Gaston, SC,
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Managed multiple employees in various job tasks throughout all phases of project completion.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved job related issues among crew members by addressing problems immediately and effectively mediating disagreements.
  • Applied communication skills to interact with project stakeholders.
  • Supervised all project contributions to meet organizational deadlines and expectations.
  • Trained in plumbing, carpentry, painting, plastering, machine servicing and installation.
  • Logged inventory of materials used to maintain workplace access to supplies.
  • Provided industry insight to coworkers to assist work completion.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Owner/Operator, 05/2009 - 05/2012
The Oddjobsmen LLC City, STATE,
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Led startup and opening of Handyman business and provided business development, creation of operational procedures and workflow planning.
  • Set pricing structures according to market analytics and emerging trends.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Education and Training
High School Diploma: , Expected in 05/2001
Brother Rice - Bloomfield Hills, MI,
Status -
  • 3.34 GPA
  • Honor Roll Sophomore and Junior year
  • Major in Math and Science AP Calculus and AP Chemistry
  • Minor in Spanish
: Graphic Design , Expected in
Kalamazoo Valley Community College - Kalamazoo, MI
Status -
  • 3.54 GPA
  • Completed coursework in Microsoft Word, Excel, and Powerpoint

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Resume Overview

School Attended

  • Brother Rice
  • Kalamazoo Valley Community College

Job Titles Held:

  • Shift Manager
  • Machine Operator
  • Crew Leader/Project Manager
  • Owner/Operator


  • High School Diploma
  • Some College (No Degree)

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