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Shift Manager Bartender Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I am a highly motivated, service-oriented bartender with over 15 years high-volume restaurant experience. I have extensive knowledge of wine, beer and craft cocktails. I am seeking to make an impact on a forward-thinking program with creative mixology skills.

I am a well-rounded bartender with wide-range history in the service industry. I bring a passion for the industry and fun, positive attitude with unwavering commitment to customer service. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Skills
  • Outstanding customer service
  • Suggestive selling
  • Proficient in mixology
  • Extensive spirits knowledge
Education and Training
College of The Albemarle Elizabeth City, NC Expected in 06/1997 GED : - GPA :
Experience
St. Elizabeth Healthcare - Shift Manager/ Bartender
Edgewood, KY, 07/2017 - Current
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Checked order accuracy and food quality before delivering to customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Agia - Medical Tech
Carpinteria, CA, 06/2011 - 12/2016
  • Protected patients and employees by adhering to infection-control and hazardous waste policies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.ee
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Positioned patients for optimal comfort before procedures.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Produced ER, OR and portable x-rays.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Removed strip printout from equipment to obtain permanent record of internal examination.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Topside Restaurant - Waitress
City, STATE, 08/2008 - 04/2011
  • Calculated charges, issued table checks and collected payments from customers.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Served average of 100 patrons daily at Buffet restaurant with consistent recommendations for exceptional service.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Increased sales of key menu items through effective upselling.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Additional Information

I am passionate about Bourbon and its history. I am intrigued with the rich legacy that Seven Jars offers. I have over 15 years in the food and beverage industry and am looking to make a move to promote the industry and beverages that I love. I am currently hosting monthly Bourbon tastings at the restaurant that I am employed with. I perfectly pair a tasting plate for each bourbon and give inclusive education on distilleries and bourbon history to guests. I acquire sought after bottles and deliver a presentation for all to enjoy! I have the initiative and drive that it takes to make me the perfect candidate for Brand Ambassador for Seven Jars.

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • College of The Albemarle
Job Titles Held:
  • Shift Manager/ Bartender
  • Medical Tech
  • Waitress
Degrees
  • GED