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Shift Manager Assistant Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
To utilize and commit to a challenging career providing excellent customer service.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
  • Qualifications:.
  • Developed interpersonal skills, customer service, manage and reconcile cash, written and.
  • verbal communication skills, function well independently, self motivated, able to set.
  • effective priorities and articulate decisions to achieve immediate and long term goals.
Experience
01/2016 to 08/2016
Shift Manager/Assistant Manager KFC City, STATE,
  • Responsible in preparing the draft product projection and financials which need to be reviewed by the RGM, assisting the team members in working with customers as they come into the fast food restaurant.
  • Managerial development responsible in helping train new group members and encourage them through regular communications as well as planned acknowledgment effort.
  • Helping assist the General manger in making a lively and helpful work setting which is assigned in serving the best chicken ever at the fastest rate and with a smile.
01/2014 to 03/2015
Activation agent Hilton Grand Vacation City, STATE,
  • Conduct outbound calls to open marketing package guest to verify details, answer questions and attempt to secure dates for their open-dated vacation pavkage.
  • Follow up with quest to book dates and assist for customer service reasons.
  • Accomplishments Established good working relationship with customer clients, improved the accuracy of budget for each quarter about 30%, developed new quality standards for better quality performance and reliability.
Education
Expected in 2013
Bachelor of Arts: Business Administration
San Francisco State University - San Francisco, CA
GPA:
Skills
Assistant Manager, book, budget, Cashier, Great communication skills, credit, clients, customer service, Customer Service, debit, fast, financials, inventory, Managerial, managing, mark, marketing, excel, power point, Microsoft word, network, quality, quest, safety, Sales, phones, troubleshooting

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Resume Overview

School Attended
    Job Titles Held:
    • Shift Manager/Assistant Manager
    • Activation agent
    Degrees

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