To utilize and commit to a challenging career providing excellent customer service.
Developed interpersonal skills, customer service, manage and reconcile cash, written and.
verbal communication skills, function well independently, self motivated, able to set.
effective priorities and articulate decisions to achieve immediate and long term goals.
01/2016 to 08/2016
Shift Manager/Assistant ManagerKFC － Kennesaw, GA
Responsible in preparing the draft product projection and financials which need to be reviewed by the RGM, assisting the team members in working with customers as they come into the fast food restaurant.
Managerial development responsible in helping train new group members and encourage them through regular communications as well as planned acknowledgment effort.
Helping assist the General manger in making a lively and helpful work setting which is assigned in serving the best chicken ever at the fastest rate and with a smile.
01/2014 to 03/2015
Activation agentHilton Grand Vacation － Orlando, FL
Conduct outbound calls to open marketing package guest to verify details, answer questions and attempt to secure dates for their open-dated vacation pavkage.
Follow up with quest to book dates and assist for customer service reasons.
Accomplishments Established good working relationship with customer clients, improved the accuracy of budget for each quarter about 30%, developed new quality standards for better quality performance and reliability.
Assistant Manager, book, budget, Cashier, Great communication skills, credit, clients, customer
service, Customer Service, debit, fast, financials, inventory, Managerial, managing, mark, marketing, excel, power point, Microsoft word, network, quality, quest, safety, Sales, phones, troubleshooting