Shift Manager Resume Example ALDI

SHIFT MANAGER

Professional Summary

Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment.

Skills

Work History

04/2013 to 03/2017

Shift ManagerALDI – Granbury, Texas

Reported to each shift on time and ready to work.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
Investigated and resolved customer inquiries and complaints in an empathetic manner.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Managed work flow to exceed quality service goals.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

03/2013 to 04/2013

Ticket TakerFt Worth Zoo – Ft Worth , Texas

03/2012 to 12/2012

Shift ManagerCountry Corner Grocery – Lewistown, Missouri

Reported to each shift on time and ready to work.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.Investigated and resolved customer inquiries and complaints in an empathetic manner.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Managed work flow to exceed quality service goals.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.Greeted customers entering the store to ascertain what each customer wanted or needed.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Ran meat counter including slicing and cutting meat.

Education

2007

High School Diploma:
Midlothian High School - Midlothian, TX

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees