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Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision-making skills. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
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- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Generated reports to assess performance and adjusted workflows to realign with targets.
- Directed employees through daily routines.
- Handled customer complaints, questions and inquiries.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Answered customer inquiries in regard to nutritional information and menu offerings.
- Cross-trained in every store role to maximize operational knowledge.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Documented receipts, employee hours and inventory movements.
- Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
- Worked under direct supervision to handle and maintain flow of materials and products in manufacturing areas.
- Lifted, sorted and stacked parts weighing as much as 75 pounds.
- Inspected, identified and delivered materials to stocking areas.
- Assisted team members with maintaining orderly and clean workspaces.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Grilled and deep fried various foods from meats to potatoes.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
- Maintained clean and orderly kitchen with regular attention to checklists.
- Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
- Prepared simple dishes such as salads and common entrees.
- Processed incoming deliveries, rotated stock and put away new items in correct locations.
- Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
- Followed chef prep lists and last-minute orders to help team meet customer needs.
- Carved meats into precise cuts for cooking.
- Handled basic reductions and parboiling without supervision.
- Maintained a clean and safe work environment at a steady pace.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Operated and maintained dishwasher, handwashing stations, pot-scrubbing station and trash compactor.
- Studied methods of coworkers, successfully learning kitchen and food service skills.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
Forest Park Community College - ST. LOUIS, MO,
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Resume Overview
School Attended
- Forest Park Community College
Job Titles Held:
- Shift Manager
- General Labor Worker
- Kitchen Prep Cook
- Lead Dishwasher
Degrees
- Associate of Science
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