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shift manager resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision-making skills.

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Motivated [Job Title] brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of [Industry] practices and market conditions.

Accomplished Program Manager versed in budget administration, project management and team leadership. Decisive, persistent and responsive to changing business needed. Ready to leverage expertise and [Number] years of [Industry] experience to expand revenues.

Confident [Job Title] with exemplary [Skill] and [Skill] skills. Successful leader with more than [Number] years in business. Dedicated to best-in-class customer service and known for effective problem-solving abilities.

Skills
  • Team development
  • Schedule oversight
  • Opening and closing procedures
  • Training and mentoring
  • Leadership
  • Customer service
  • Team building
  • Organization
  • Organizational skills
Experience
Shift Manager, 05/2014 - Current
Arbys Lilburn, GA,
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Generated reports to assess performance and make adjustments.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Increased customer base and market share by promoting product through diverse channels.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
Packer, 10/2016 - 03/2021
Thermo Fisher Scientific Inc. Leesburg, VA,
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Recorded order processing updates by entering information correctly.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Arranged items on pallets according to size and weight.
Housekeeper, 06/2017 - 06/2019
Guest Services, Inc. Annapolis, MD,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Cashier, 04/2015 - 08/2015
Goodwill Omaha Blair, NE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
High School Diploma: , Expected in 08/2013
-
Penn Foster Career School - Scranton, PA
GPA:
Status -

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • Shift Manager
  • Packer
  • Housekeeper
  • Cashier

Degrees

  • High School Diploma

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