Shift Manager Resume Example Marie Callender's Restaurant & Bakery

SHIFT MANAGER

Professional Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Skills

Training and development
Team leadership
Schedule management
Accurate money handling
Inventory controls
Staff management
Detail-oriented
Money handling abilities
Goal-oriented
Computer literate

Natural leader
Positive and friendly
Strong interpersonal skills
Quick learner
Motivated team player
POS systems expert
Exceptional time management skills
Cash handling and management
Skilled problem solver

Work History

Marie Callender's Restaurant & BakeryShift Manager//Bakersfield, CA//January 2016 to December 2019

Tracked receipts, employee hours and inventory movements
Kept employees operating productively and working on task to meet business and customer needs
Adhered to company standards and compliance requirements for operations and cleanliness of all areas
Managed schedules, accepted time off requests and found coverage for short shifts
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
Trained and mentored new employees to maximize team performance
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
Trained back-up associates and led crew members in managing operations of storefront
Cooperated with coworkers to improve customer experience and manage storefront
Supervised employees and oversaw quality compliance with company standards for food and services
Worked closely with team members to schedule breaks and shifts to meet state regulations
Regularly checked building to confirm maintenance and cleaning met code and regulations
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction

Chili's Grill & BarShift Manager//Bakersfield, CA//January 2013 to January 2016

Adhered to company standards and compliance requirements for operations and cleanliness of all areas
Managed schedules, accepted time off requests and found coverage for short shifts
Trained and mentored new employees to maximize team performance
Cooperated with coworkers to improve customer experience and manage storefront
Worked closely with team members to schedule breaks and shifts to meet state regulations
Coached crew members to optimize performance and motivate toward more efficient work
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
Regularly checked building to confirm maintenance and cleaning met code and regulations
Supervised employees and oversaw quality compliance with company standards for food and services
Trained back-up associates and led crew members in managing operations of storefront

WalmartAssistant Manager//Bakersfield, CA//March 2006 to December 2012

Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Trained team members in successful strategies to meet operational and sales targets
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Coached team on effective upselling and cross-selling methods
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Monitored employee performance and developed improvement plans
Established and optimized schedules to keep coverage and service in line with forecasted demands
Promoted to Assistant Manager after only [Number] months with company
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
Helped with planning schedules and delegating assignments to meet coverage and service demands
Kept work areas clean, organized and safe to promote efficiency and team safety
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
Developed and managed employee schedules, balancing individual requests and requirements with business needs
Handled customer service by dealing with complaints, organizing stock and answering customer questions
Onboarded new employees, including training, mentoring and new hire documentation

Education

Undergraduate - BusinessBakersfield College//Bakersfield, CA//August 2019

Resume Overview

Companies Worked For:

Marie Callender's Restaurant & Bakery
Chili's Grill & Bar
Walmart

School Attended

Bakersfield College

Job Titles Held:

Shift Manager
Assistant Manager

Degrees

Undergraduate - Business

Shift Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes