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Shift Manager Resume Example

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SHIFT MANAGER
Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Eager to develop and advance professionally into a more challenging position.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Responsible production support worker always ready to contribute to team and company success. Dedicated to tackling any task and efficiently completing all work.

Veteran Production Worker adept at handling tasks efficiently. Knowledgeable about equipment operation, materials handling and documentation.

Skills
  • Schedule oversight
  • Inventory management
  • Team development
  • Training and mentoring
  • Opening and closing procedures
  • Contract development and management
  • Lead generation
  • Key accounts and territory management
  • Capital improvement planning
  • Systems and automationapplications
  • Issue and conflict resolution
  • Brand management
  • Relationship development
  • Problem resolution
  • Organization
  • RFI Scanners
  • Security systems
  • Supervision
  • Business operations
  • Operational improvement
  • Team building
  • Customer service
  • Planning and coordination
  • Administrative support
  • Project organization
  • Team management
  • MS Office
  • Invoice generation
  • Communications
  • Process improvement
Experience
Shift Manager
Tupelo , MS
Krystal/Apr 2020 to Aug 2020

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Performed site evaluations, customer surveys and team audits.
Earned reputation for good attendance and hard work.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.

  • Ran daily reports to assess performance and make proactive adjustments.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Increased overall team efficiency and productivity.
  • Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Cross-trained in every store role to maximize operational knowledge.
  • Trained and supervised staff members.
  • Documented receipts, employee hours and inventory movements.
  • Mentored and supported new employees to maximize team performance.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Met with each associate to establish realistic monthly sales goals.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Oversaw personnel recruitment, performance and scheduling.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
Assistant Head Housekeeper
Columbia , SC
Owens Corning Headquarters/Apr 2020 to Aug 2020
  • Added new soaps, shampoos and other amenities to each room.
  • Partnered with housekeeping team to maintain compliance with OSHA requirements and risk management protocol.
  • Used dusting and polishing skills to leave clean and shiny appearance on all surfaces.
  • Verified each completed room against standard plans to maintain consistency.
  • Utilized personal protective equipment reduce chemical splashing incidents.
  • Swept, mopped, waxed and vacuumed carpeted and hard surface floors.
  • Collected, cleaned, ironed and redistributed community laundry.
  • Disposed of hazardous materials in appropriate containers.
  • Swept and damp-mopped private stairways and hallways.
  • Collected and removed used sheets and bathroom items.
  • Removed soiled linens from guest rooms, replacing with fresh towels, sheets and toiletries.
  • Logged and documented cleaning activities and reported on issues.
  • Followed hotel cleanliness, professionalism and customer service standards.
  • Resolved guest issues with room quality and cleanliness to improve satisfaction and service.
  • Replaced linens and made beds efficiently to meet demanding daily schedules.
  • Exceeded company standards for cleanliness, sanitation and presentation.
  • Contributed recommendations to leadership team to improve cleaning procedures.
  • Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Streamlined processes for electrical, hydraulic and pneumatic systems to maintain high standards of efficiency and safety.
  • Minimized costs by working and negotiating with multiple suppliers.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Collaborated with multiple departments to maximize workflow and efficiency.
Tree Worker
City , STATE
Conservation District/Nov 2016 to Nov 2017

Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Performed site evaluations, customer surveys and team audits.
Created agendas and communication materials for team meetings.
Improved operations by working with team members and customers to find workable solutions.
Marked trees to control pine beetle's.
Surveyed and gridding of parcels

  • Diagnosed plant-related problems and diseases to treat disease and prevent further infestation.
  • Removed debris from work site and followed proper disposal practices.
  • Created landscape designs to be presented to clients.
Crew Person
City , STATE
Foothills Construction/Jul 2014 to Aug 2015

Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Observed safety precautions and practices when using heavy machinery and equipment.
Grading of land to make news highways and roads
Surveyed using GPS device
Monitored and interpreted weather to make proactive adjustments to operating plans.
Kept activities moving smoothly by coordinating schedules and personnel.
Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
Assisted management with monthly inventory control and weekly stock ordering.
Upheld high standards of productivity and quality in all areas of operations.

Education and Training
GEDClarinda AcademyOct 2005City, State
Undergrad/Diploma: Heating, Ventilation, Air-Conditioning, And Refrigeration TechnologyBlue Cliff College - LafayetteCity, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
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  • Formatting
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Resume Overview

School Attended

  • Clarinda Academy
  • Blue Cliff College - Lafayette

Job Titles Held:

  • Shift Manager
  • Assistant Head Housekeeper
  • Tree Worker
  • Crew Person

Degrees

  • GED
    Undergrad/Diploma : Heating, Ventilation, Air-Conditioning, And Refrigeration Technology

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