LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Shift Manager
Please provide a type of job or location to search!
SEARCH

Shift Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
Elizabeth
Mitchell
Professional Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Skills
  • Team development
  • Training and mentoring
  • Schedule oversight
  • Issue and conflict resolution
  • Customer service
  • Supervision
  • Project organization
  • Insurance billing
  • First Aid/CPR
  • Business operations
  • Process improvement
  • Inventory management
  • Opening and closing procedures
  • Brand management
  • Systems and automation applications
  • Problem resolution
  • Operational improvement
  • Team building
  • Administrative support
  • Communications
  • Security systems
  • Planning and coordination
Education
James Madison High SchoolPeachtree GA06/2017High School Diploma
Work History
Arbys - Shift Manager
Asheville , North Carolina11/2019 - 03/2020
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Cross-trained in every store role to maximize operational knowledge.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Managed and mentored 10 staff members.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Recruited, hired and trained new employees, including monitoring and reviewof individual performance.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
Walmart- Cashier/customer Service Manager
Asheville, North Carolina10/2018 - 06/2019
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for walmart products and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Subway- Cashier/Sandwich Artist
Asheville, North Carolina03/2017 - 08/2018
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Received payments for sandwhiches and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Arbys
  • Walmart
  • Subway

School Attended

  • James Madison High School

Job Titles Held:

  • Shift Manager
  • Cashier/customer Service Manager
  • Cashier/Sandwich Artist

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
shift-manager-resume-sample

shift manager

zaxbys

Atlanta, Georgia

Shift-Manager-resume-sample

Shift Manager

STARBUCKS CORPORATIONS

Buffalo, New York

SHIFT-MANAGER-resume-sample

SHIFT MANAGER

Sonic Drive-In

Lexington, Kentucky

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.