Shift Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish multiple objectives efficiently. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience adaptively stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Education and Training
Bachelor of Science: Biology, Expected in 06/2016
St. Bonaventure University - Saint Bonaventure, NY
Master of Science: Public Health, Expected in 07/2018
Cleveland State University - Cleveland, OH
M.D.: First Year Completed, Expected in
Saint George's University - Grenada ,
Activities and Honors

· St Bonaventure University Presidential Award -2013 & 2014

· St Bonaventure University Residential Scholarship -2013 & 2014

· St Bonaventure University Buckeye Award -2013 & 2014

· St Bonaventure University Dean List 2013

· National Honor Society -2011

· Ohio Scientist Award (Chemistry) -2009

· “Young Chemist” of the Year Merit Award and Merck Index recipient -2010

· Principle’s Honor Roll – (2008 – 2012)

· 4.0 GPA Honor Club – (2006 – 2012)

· National Susan B Anthony & Fredrick Douglas Merit Award – (2011)

· President’s Award –(2006)

· 2011 National Youth Leadership Forum: Zoology- (2011)

· 2012 Global Youth Leadership Forum: (2012)

· Nominee for People to People Award –(2010)

Work Experience
Shift Manager, 2012 to Current
Denny's Inc Battle Creek, MI,
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Handled any customer complaints, questions and inquiries.
  • Coordinated shift-based inventory receiving, auditing and restocking.
Lifeguard, 2010 to 2012
Baptist Children's Homes Marshville, NC,
  • Kept watch over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Observed all sections of assigned water zone of responsibility.
  • Adhered strictly to emergency action plans.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Was trained to deliver basic life support in emergency situations, including CPR to stabilize individuals prior to ambulance arrival.
Assistant Martial Arts Instructor, 2010 to 2012
Davis School Of Defense City, STATE,
  • Built and maintained positive personal relationships with students and families, served as role model and character educator and prioritized safety by supervising classes closely.
  • Demonstrated proper martial arts techniques and helped students practice and master techniques and embrace individual learning needs and realistic goals for advancement.
  • Adapted lessons and teaching styles to meet unique needs and abilities of students being taught and led high-energy, benefit-driven instruction for children and adults.
  • Created, planned and implemented 30-60 minute sessions, taught various martial arts styles and allowed students to grow in fitness, self-confidence and knowledge.
  • Instructed on core discipline principles and key fighting strategies to students of all skill tiers.
  • Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
  • Delivered group lectures and hands-on demonstrations to instruct students.
  • Opening and closing procedures
  • Training, mentoring and supervision
  • Active listening & communication
  • Conflict resolution & troubleshooting
  • Critical thinking skills
  • Previous emergency response training
  • PPE use
  • Flexible
  • Decision-making
  • Work ethic
  • Multitasking

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Resume Strength

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Resume Overview

School Attended
  • St. Bonaventure University
  • Cleveland State University
  • Saint George's University
Job Titles Held:
  • Shift Manager
  • Lifeguard
  • Assistant Martial Arts Instructor
  • Bachelor of Science
  • Master of Science
  • M.D.