Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Proactive [Job Title] produces high-quality [Area of expertise] work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Ready to offer exceptional leadership and planning abilities to take on new role in [Type] setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in [Industry] standards and market trends. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with [Number] years in [Industry] improving service and facilities workflow. Effective communicator skilled at coordinating with team members. Skilled Shift Manager bringing [Number] years of experience in [Name] industry. Driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision making skills.

  • Inventory controls
  • Team Leadership
  • Opening and Closing Procedures
  • Team building
  • Communications
  • Accurate Money Handling
  • Scheduling
  • Training and mentoring
  • Problem resolution
  • Customer service
Work History
10/2019 to Current Shift Manager Choicelunch | Hayward, CA,
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Trained and mentored new employees to maximize team performance.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
10/2018 to 10/2019 Medical Transport Driver Air Methods Corporation | Omaha, NE,
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Transported patients and clientele using [Type] and [Type] vehicles between medical facilities.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Successfully operated GPS devices, radios, and cellular devices to optimize route and maintain dispatch communications.
  • Communicated with patients and healthcare workers in both English and [Language].
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Participated in annual training to maintain [State] commercial driver's license certification for medical transport.
  • Removed and replaced soiled linens and equipment to maintain sanitary conditions.
  • Administered first aid such as bandaging, splinting and oxygen support.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Assisted patients onto ambulance gurney and with transfer into ambulance.
  • Documented and reported mechanical issues to appropriate service personnel.
  • Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
04/2018 to 10/2019 Assistant Store Manager Qurate Retail Group | Clewiston, FL,
  • Rotated merchandise and displays to feature new products and promotions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Trained new-hires on [type] procedures to better service customers.
  • Monitored security and handled incidents calmly.
  • Trained and managed associates in customer service and sales techniques.
Expected in 04/2010 High School Diploma | Turner Job Corps Center - Albany, Albany, GA GPA:

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School Attended

  • Turner Job Corps Center - Albany

Job Titles Held:

  • Shift Manager
  • Medical Transport Driver
  • Assistant Store Manager


  • High School Diploma

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