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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with Number years in Industry improving service and facilities workflow. Effective communicator skilled at coordinating with team members.

Driven Shift Lead Manager with Number years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Forward-thinking Manager with project management experience in manufacturing environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Team Leadership
  • Opening and Closing Procedures
  • Team Building
  • Training and mentoring
  • Basic math
  • Cleaning
  • Cash register operation
  • Verbal and written communication
  • Organization and Time management
  • Teamwork
  • Compassion
  • Surface cleanliness
  • Cleanliness standards
  • Cleanliness and sanitation
  • Dining room cleanliness
  • Locker room cleanliness
  • Kitchen station cleanliness
  • Excellent work ethic
Work History
Shift Manager, 05/2018 - Current
Choicelunch Danville, CA,

Regularly checked building to confirm maintenance and cleaning met code and regulations.

  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours and inventory movements.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Completed daily inventory for all packages being delivered and received with Software and Software.
  • Unloaded packages with care and placed in proper staging area.
  • Maintained organized work area by storing equipment safely and properly.
  • Adhered to company safety protocols and complied with OSHA standards.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Kept grounds presentable by performing tasks such as Task, Task and Task.
  • Followed instructions, both orally and written from Job Title regarding daily job tasks and duties.
Swing Manager, 06/2014 - 07/2018
Fedex Waco, TX,
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Purchased food and cultivated strong vendor relationships.
  • Motivated staff to perform at peak efficiency and quality.
  • Increased kitchen efficiency Number% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent checks of line.
  • Coordinated and organized all restaurant inventory.
Crew Member, 02/2012 - 06/2013
Cafe Rio Provo, UT,
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Maintained fast speed of service, especially during rush times.
  • Collaborated with team members to complete orders.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Answered customer questions and provided detailed product information.
  • Consistently lifted materials weighing as much as Number pounds.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Maintained effective team member communication.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Performed inventory control, such as counting and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Greeted customers and directed to requested products.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Performed general cleaning duties to maintain sanitary and safe area.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
Education
G.E.D: General Education , Expected in 02/2008
-
Southwest Community College - Eagle Pass, TX,
GPA:

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Resume Overview

School Attended

  • Southwest Community College

Job Titles Held:

  • Shift Manager
  • Swing Manager
  • Crew Member

Degrees

  • G.E.D

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