Knowledgeable Shift Manager, money handling and team management. Successful at overseeing all areas of operations. Eager to develop and advance professionally into a more challenging position.
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.
Skills
Opening and closing procedures
Training and mentoring
High-energy attitude
Organizational strengths
Effective team player
Schedule oversight
Cash handling accuracy
Inventory control procedures
Excellent multi-tasker
Organized
Cheerful and energetic
Time management
Store maintenance
Education and Training
Wilder High SchoolWilder, IDExpected in 05/2012 – –High School Diploma: - GPA:
Experience
Choicelunch - Shift Manager Anaheim, CA, 11/2017 - Current
Helped employees operate productively and stay on task to meet business and customer needs.
Coached and trained employees and created daily work assignments, boosting efficiency and enhancing operations.
Ran daily reports to assess performance and make proactive adjustments.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Managed day-to-day operations, including supervision and assignment delegation for 5 member team.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Answered phone calls to assist customers with questions and catering orders.
Restocked with silverware, straws, napkins and condiments.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Concord Hospitality - Baker San Diego, CA, 07/2019 - 11/2019
Contributed to menu creation through development of new or seasonal product ideas and recipes.
Cleaned and sanitized food preparation and serving areas as well as dine-in tables and chairs following health and safety code requirements.
Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
Followed recipes to mix dough in batches sufficient for daily production quota.
Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
Monitored cooking completion times for efficient use of ovens and other equipment.
Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Bed Bath & Beyond - Cashier Glen Allen 10050 West Broad Street 23060, VA, 09/2018 - 11/2018
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Worked closely with front-end staff to assist customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Processed customer payments quickly and returned exact change and receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Sonepar Usa - CSR Lynnwood, WA, 10/2015 - 11/2017
Helped customers complete purchases, including processing payments and bagging items.
Assisted customers based on currently available product, promotional and policy information.
Reviewed current planograms and end cap placements to properly merchandise items.
Updated signage to reflect current prices and help promote target merchandise.
Removed outdated and overripe items from stock to eliminate health risks.
Maintained tidy, clean and trash-free work areas.
Assessed floor displays to determine which merchandise required restocking.
Frequently communicated with vendors to determine backorder availability and future inventory.
Added labels to products, rotated current stock and professionally arranged merchandise.
Provided assistance with purchases, locating items and signing up for rewards programs.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Stayed up to date on current item discounts to support promotions.
Counted product stock to maintain inventory records.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Welcomed customers, offering assistance to help find necessary store items.
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