Shift Manager Resume Example KFC

SHIFT MANAGER

Summary

Well-organized [Job Title] with demonstrated knowledge of healthcare procedures and administrative operations in [Type] environments. Experienced with insurance forms, charts and other business correspondence. Successfully learned [Language] to better serve local immigrant populations.

Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in [Type] and [Type] settings to handle all provider and patient needs. Good interpersonal and communication skills.

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in [Software].

Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.

Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately.

Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.

Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Skilled at [Skill] with training in [Software].

Responsible Tree Planter thriving in individually-motivated settings with little supervision. Knowledgeable in multiple varieties of trees, shrubs, bushes and flowers and their unique water, sunlight and fertilization needs.

Skills

Charting and clinical documentation
Documenting patient information
Faxing documents
Patient scheduling
Copying medical records

Credit card processing
Records administration
Application preparation
Customer needs assessment

Experience

June 2019 to October 2019

KFCPampa, TXShift Manager

Helped employees operate productively and stay on task to meet business and customer needs.
Ran daily reports to assess performance and make proactive adjustments.
Oversaw schedules, accepted time off requests and found coverage for shifts.
Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
Mentored and supported new employees to maximize team performance.
Trained and supervised staff members.
Documented receipts, employee hours and inventory movements.
Managed and mentored [Number] staff members.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Recruited, hired and trained new employees, including monitoring and review of individual performance.

April 2007 to March 2009

Mc Donald Hearing Aid Inc.Pampa, TXManager

Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Led employee performance reviews and discussed improvement strategies with each team member.
Reviewed performance reports and used data to develop continuous improvement initiatives.
Coached new team members on job tasks and performance strategies.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.

March 2003 to May 2003

Dr. Green Thumb Pasadena, CAMedical Administrative Assistant

Interviewed patients to collect medical information and insurance details.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy [Type] office with [Number] providers.
Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
Prepared and sent financial statements to support bookkeeping functions.
Directed patient flow during practice hours, minimizing patient wait time.
Arranged and assisted with hospital admissions.
Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
Coordinated admission processes and prepared medical records and agreement packets.
Reached out to patients to obtain payments and clear outstanding balances.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Confirmed patient information, collected copays and verified insurance.
Updated patient accounts and information daily.

July 2003 to August 2003

Smile Care DentalSan Gabriel, CAMedical Administrative Assistant

Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Directed patient flow during practice hours, minimizing patient wait time.
Coordinated admission processes and prepared medical records and agreement packets.
Maintained current, organized and efficient office inventories.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
Arranged and assisted with hospital admissions.
Reviewed, updated and produced financial documentation like invoices and reports.
Provided administrative support for three physicians.
Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
Prepared and sent financial statements to support bookkeeping functions.
Reached out to patients day before scheduled appointments to confirm times and instructions.
Scheduled radiology exams for patients.
Updated patient accounts and information daily.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Scheduled patient appointments, accounting for physician availability and optimal patient loads.
Reached out to patients to obtain payments and clear outstanding balances.
Interviewed patients to collect medical information and insurance details.
Updated group medical records and technical library to support smooth office operations.
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.

Education and Training

June 1996

New Century High School
Alhambra , CA
High School Diploma

Bryman College
South El Monte, CAMedical Administrative AssistantSome College (No Degree)

Resume Overview

Companies Worked For:

KFC
Mc Donald Hearing Aid Inc.
Dr. Green Thumb
Smile Care Dental

School Attended

New Century High School
Bryman College

Job Titles Held:

Shift Manager
Manager
Medical Administrative Assistant

Degrees

High School Diploma
Medical Administrative Assistant Some College (No Degree)

Shift Manager Resume Example

Resume Score: 80%

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