LiveCareer-Resume

shift manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Accurate Money Handling
  • Team Leadership
  • Scheduling
  • Team Development
  • Training and Development
  • Opening and Closing Procedures
  • Inventory controls
  • Team Building
  • Schedule Management
  • Training and mentoring
  • Sales and marketing
  • Strategic Planning
  • Financial Management
  • Staff Management
  • Business Development
  • Business administration
  • Budgeting
  • Process improvement
  • Relationship development
  • MS Office
  • Problem resolution
  • Team management
  • Operational improvement
  • Supervision
Education
The King's University Southlake, TX Expected in Bachelor : Worship Studies - GPA :
Work History
Mars - Shift Manager
Dallas, TX, 01/2020 - Current
  • Tracked receipts, employee hours and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Trained and mentored new employees to maximize team performance.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Flixbrewhouse - Assistant Kitchen Manager
Madison, WI, 02/2019 - 03/2020
  • Oversaw food preparation and monitored safety protocols.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Golden Entertainment, Inc. - Assistant Cafe Manager
Flintstone, MD, 08/2018 - 02/2019
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Supported customers with unique dietary challenges with customizable menu offerings.
  • Taught servers and cashiers to promote high-profit products and capitalize on cross-selling opportunities.
  • Handled business administration functions such as payroll, cash register counting and supply ordering.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Coordinated and organized all restaurant inventory.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Hired and managed all kitchen staff.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent checks of line.
City Of Westerville - Communications Technician
Westerville, OH, 06/2013 - 08/2017
  • Maintained compliance with company standards to perform all maintenance activities.
  • Installed and maintained systems and analyzed users' needs.
  • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
  • Accurately read, understood, and carried out written instructions.
  • Installed, aligned, and balanced new equipment.
  • Followed standards and procedures to maintain safe work environment.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Directed site surveys to ascertain best positioning of equipment for strongest signal reception.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Performed construction operations and installation of telecommunications towers for several telecom companies.

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Resume Overview

School Attended

  • The King's University

Job Titles Held:

  • Shift Manager
  • Assistant Kitchen Manager
  • Assistant Cafe Manager
  • Communications Technician

Degrees

  • Bachelor

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