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Shift Manager Resume Example

Resume Score: 80%

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SHIFT MANAGER
Summary

Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented


  • Self-directed
  • Dedicated team player
  • Professional and mature
  • AR/AP

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed corporate meetings, lunches and special events for groups of ten+ employees.Coordinated all department functions for team of ten+ employees.

Experience
05/2013 - Current
Aldi - Schaumburg, ILShift Manager

Shift manager with accomplishing productivity and monthly sale goals while always maintaining customer service. Fulfill daily store level duties with money, stocking and inventory.

05/2005 - 12/2008
Marshal's - Streamwood, ILCustomer Service

Answer customers' questions about merchandise and advise customers on merchandise selection.

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Compare merchandise invoices to items actually received to ensure that shipments are correct.

Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

01/2001 - 11/2004
AOK Insurance - Wiesbaden, GermanyInsurance Claims Clerk

Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Review insurance policy to determine coverage.

Prepare insurance claim forms or related documents and review them for completeness.

Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.

Calculate amount of claim.

Apply insurance rating systems.

12/1998 - 12/2000
NASPA - Wiesbden, GermanyTeller

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Prepare and verify cashier's checks.

Carry out special services for customers, such as ordering bank cards and checks.

Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Education
2011
Ashford University - Clinton, Iowa, United StatesBachelor of Science: Accounting
2008
Elgin Community College - Elgin, Illinois, United StatesAssociate of Applied Science: Accounting
2004
Fachhoch Schule - Wiesbaden, Hessen, GermanyAssociate of Applied Science: Economics
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Resume Overview

Companies Worked For:

  • Aldi
  • Marshal's
  • AOK Insurance
  • NASPA

School Attended

  • Ashford University
  • Elgin Community College
  • Fachhoch Schule

Job Titles Held:

  • Shift Manager
  • Customer Service
  • Insurance Claims Clerk
  • Teller

Degrees

  • Bachelor of Science : Accounting
    Associate of Applied Science : Accounting
    Associate of Applied Science : Economics

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