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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Working knowledge of laws relating to corrections and of all applicable court orders. Coordinate and implement instructional trainings according to facility guidelines. Ability to communicate and interact with a variety of personalities. . Ability to make and implement decisions without assistance. Ability to give instructions and have them carried out. Ability to coordinate staffing requirement for security supervisors and officers. Ability to write communication documents, policies, courtroom defenses, contract negotiations, and other required written correspondence. Skilled Security supervisor with more than ten years in law enforcement, corrections and security. Works well independently and as part of a team.

Highlights
  • Provide exceptional contributions to all staff.
  • Flexible and empathetic to the total needs of the subordinate personnel .
  • Able to command respect of staff and offending persons.
  • Self-starter and eager to learn new thing
  • Provide exceptional contributions to all staff.
  • Flexible and empathetic to the total needs of the subordinate personnel .
  • Able to command respect of staff and offending persons.
  • Self-starter and eager to learn new thing
Education
Bethel University Magnolia Bible College Nashville Kosciusko, TN MS Expected in 5/2013 : Criminal Justice - GPA :

Criminal JusticeCoursework in Criminal Justice, Sociology and Psychology

Northwest MS Community College Senatobia, MS Expected in 05/2002 : Electronics Technology - GPA : Electronics Technology
Holly Springs High School Holly Springs, MS Expected in 05/2001 Diploma : General Studies - GPA : General Studies
Experience
National Capitol Contracting - Shift Lieutenant
Rockville, MD, 05/2013 - 05/2015
  • Conducts surveillance of the entire facility and property.
  • Communicates daily with Chief of Security, Assistant Warden, and Warden regarding facility operations.
  • Oversees scheduling for security department, while minimizing overtime.
  • Exercises overall supervision of staff.
  • Participates in the processes of selecting, hiring, evaluating job performances, employee training and development, promoting, and any disciplinary action up to termination.
  • Ensures that security personnel receive on-the-job security and safety training.
  • Develops policies relating to security operations.
  • Makes revisions to current policies as required.
  • Seeks approval through proper management channels.
  • Plans and responds to emergency situations.
  • Directs searches for escaped offenders.
  • Participates in the formulation of emergency plans and riot control plans.
  • Directs the training of staff in the execution of plans, use of weapons, and control procedures.
  • Serves as committee member on training, budget and policy review boards.
  • May assist management in the establishment of long-range plans and corresponding schedules to achieve facility goals and objectives.
  • Fosters a team effort among correctional officers providing support, motivation, training and assistance to them as required.
  • Conducts on-the-job training for staff.
  • Report and investigate all unusual incidents, including disciplinary problems.
  • Monitor and Supervises daily routine of the security section.
  • Processes disciplinary reports and prepare reports of disturbances and shift activities.
  • Supervise and delegate up to 35+ correctional Officers and 3 Sergeants.
  • May assist in efforts to ensure continuing and coordinating community planning.Designed security policies, alarm response protocols and access card guidelines.
  • Recommended improvements in security systems and procedures.
  • Developed and updated security procedures, security system drawings and related documentation.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Managed all shifts and events to minimize overtime costs.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Management Training Corporation - Shift Captain
City, STATE, 07/2012 - 05/2013
  • Directly supervised corrections officers assigned to a shift.
  • Coordinated and ensured the safe and secure implementation of events and programs Conducted surveillance, safety and security inspections of the facility and property.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Managed staff schedules for all shifts and events to minimize overtime costs.Developed and implemented training procedures for all newly hired personnel.
  • Counseled management on how to cut spending without compromising the safety and security of the company's assets.
  • Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Hired, trained and managed a staff of 35 associates.
  • Monitored the entire facility using CCTV while simultaneously performing dispatch duties.
  • Inspected each post to ensure corrections staff were alert, attentive and properly stationed at their assigned posts. Served as facility armory officer and/or supervised the operation of the facility armory.
  • Responded to emergencies and calls for assistance from facility staff.
  • Organized and conducted inspections and searches of inmates and their living/work areas.
  • Prepared records and reports as assigned.
  • Maintained log and verified inmate counts.
  • Fostered a team effort among correctional officers providing support, motivation, training and assistance to them as required.
  • Conducted on-the-job training for staff.
  • Reported and investigated all unusual incidents, including disciplinary problems.
  • Directed the work of employees to ensure effectiveness and efficiency of operations.
  • Supervised daily routine of the security section.
  • Processed disciplinary reports and prepared reports of disturbances and shift activities.
The Geo Group - Shift Captain
City, STATE, 02/2005 - 07/2012
  • Directly supervised corrections officers assigned to a shift.
  • Coordinated and ensured the safe and secure implementation of events and programs Conducted surveillance, safety and security inspections of the facility and property.
  • Inspected each post to ensure corrections staff were alert, attentive and properly stationed at their assigned posts May serve as facility armory officer and/or supervised the operation of the facility armory.
  • Responded to emergencies and calls for assistance from facility staff.
  • Organized and conducted inspections and searches of inmates and their living/work areas.
  • Prepared records and reports as assigned.
  • Maintained log and verified inmate counts.
  • Fostered a team effort among correctional officers providing support, motivation, training and assistance to them as required.
  • Conducted on-the-job training for staff.
  • Reported and investigated all unusual incidents, including disciplinary problems.
  • Directed the work of employees to ensure effectiveness and efficiency of operations.
  • Supervised daily routine of the security section.
  • Processed disciplinary reports and prepared reports of disturbances and shift activities.
One Time Security - One time security, Site supervisor Club Illusions
City, STATE, 03/2010 - 09/2013
  • Ensured protection of all guests and employees.
  • Performed regular patrols on property and assisted in reducing loss.
  • Monitored premises and restricted entry of unauthorized person to facility.
  • Prepared and maintained all logs and reports.
  • Maintained knowledge on all activities carried on facilities and assisted visitors on same.
  • Monitored security of buildings and ensured absence of any unauthorized personnel.
  • Assisted members in various programs available at club.
  • Prepared a work schedule for employees.
  • Coordinated with various members and maintained good working relationships.
  • Participated in all special events hosted by organization.
  • Ensured compliance to all rules and regulations by visitors.

Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.

Wal Mart Supercenter - Customer Service Manager
City, STATE, 02/1999 - 02/2005
  • Trained, coached, and managed all cashiers in all front-end policies and procedures, including new cashiers and cross training of other associates.
  • Conducted monthly customer service audits.
  • Supervised and scheduled cashiers and ensured compliance with payroll budgets.
  • Possessed knowledge of all areas of possible loss due to theft, shoplifting, freebagging, fraud, and/or carelessness.
  • Ensured that all transactions that effected the store inventory were processed accurately by auditing the Sales Exception Reports.
  • Authorized and ensured validity of customer returns, exchanges, check authorizations, voids, and discretion discounts.
  • Oversaw compliance of cashiers with established company policies and standards, such as safekeeping of company funds and property, personnel practices, security, sales and record-keeping procedures.
  • Assisted in the recruitment and hiring of the most qualified applicants to meet the needs of disclosed job.
Additional Information
  • AWARDS 2012- Commissioner's Corn/Award of Excellence, issued by Commissioner, Christopher Epps, State of Mississippi (Captain) 2009- Criminal Justice Professional of the year, issued by state of Mississippi (Lieutenant) 2009- Correctional Officer of the month, Marshall County Correctional Facility, ( MCCF) (Lieutenant) 2009- Correctional Officer of the year, ( MCCF) (Lieutenant) 2007- Correctional Officer of the month, ( MCCF) (Corporal)
Skills

auditing, budgets, budget, customer service, employee training, special events, funds, hiring, Instructor, inventory, weapons, payroll, personnel, policies, Develops policies, Processes, record-keeping, recruitment, Safety, Sales, scheduling, Supervision, Trainer

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Resume Overview

School Attended

  • Bethel University Magnolia Bible College
  • Northwest MS Community College
  • Holly Springs High School

Job Titles Held:

  • Shift Lieutenant
  • Shift Captain
  • Shift Captain
  • One time security, Site supervisor Club Illusions
  • Customer Service Manager

Degrees

  • Diploma

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