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shift leader resume example with 6 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Extensive background in a fast paced environment with experience in exceptional organizational, interpersonal and project management skills. Strong background in all aspects of customer service and support. Accustomed to working in high-energy environments with success in effectively handling difficult client situations.
Highlights
  • Public relations expert
  • Quality leadership
  • Customer service-oriented
  • Enthusiastic team player
  • Problem solving
  • Innovative
Accomplishments
-Hired, trained and managed a team of successful product leaders.
-Assisted in a new health food chain store that is rapidly growing in many beach towns. 
-Increased team efficiency through implementation of various process improvements.
Experience
05/2015 to Current Shift Leader Mccoy's Building Supply | Brazoria, TX,

-Promoted and endorsed the company to bring in new business.

-Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

-Assisted guests with making menu choices in an informative and helpful fashion.

-Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

-Cleaned and maintained the beverage area, display cases, equipment, and order transaction area

-Cleaned bars, work areas, and tables

-Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
05/2018 to Current Sales Associate Beacon | New York, NY,

-Placed special orders and called other stores to find desired items.

-Created attractive displays

-Guided customers in choosing items that reflected personal style and shape.

-Completed purchases with cash, credit and debit payment methods.
11/2016 to 07/2017 Front Desk Receptionist Wts International, Inc. | Cambridge, MD,

-Addressed and welcomed hundreds of patrons to the business per day.

-Handled the complaints and concerns of customers.

-Handled communications systems.

-Provided bookkeeping of important files.
05/2015 to 09/2015 Hostess Fogo De Chao | Irvine, CA,
-Maintained work area in clean and neat manner.
-Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
-Answered questions about menu selections and made recommendations when requested.
-Regularly checked on guests to ensure satisfaction with each food course and beverages.
-Politely answered phones promptly and recorded and confirmed reservations.
09/2016 to 08/2017 Special Events Manager Milwaukee County | Milwaukee, WI,
  • Coordinated pre-show and post-show activities at trade shows.
  • Developed and implemented communication strategies and information programs.
  • Established effective working relationships with clients, event participants, and performers
  • Trained and supported cross-functional teams comprised of customer service, marketing, and sales teams.
  • Organized all event logistics and operations, including facility selection, pricing, transportation, accommodations, food and beverage selections and audio-visual arrangements.
05/2019 to 08/2019 Real Estate Paralegal Burr & Forman Llp | Birmingham, AL,
  • Completed research via wide range of public databases, including tax office and deed record systems
  • Assisted with the preparation of rental and purchase agreements, contracts and closing documents
  • Gathered and analyzed research data regarding statutes, decisions, legal articles and codes
  • Researched bankruptcy loan files to confirm federal guideline compliance
  • Represented financial institutions in collections and foreclosure operations
Education
Expected in 2016 to to High School Diploma | Saint Rose High School, Belmar, NJ GPA:
Expected in 2017 to to Associate of Science | General Business Brookdale Community College, Lincroft, NJ GPA:

3.7 GPA

Honor Roll Fall 2016 and Spring 2017

Member of Alpha Pi Theta and honor society which recognizes and encourages academic excellence

Completed coursework in Economics, International Trade and Accounting 
Expected in 2020 to to Bachelor of Science | Economics University of Miami, Miami, FL GPA:

Minor in Political Science and Entrepreneurship

President Scholarship Recipient

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Resume Overview

School Attended

  • Saint Rose High School
  • Brookdale Community College
  • University of Miami

Job Titles Held:

  • Shift Leader
  • Sales Associate
  • Front Desk Receptionist
  • Hostess
  • Special Events Manager
  • Real Estate Paralegal

Degrees

  • High School Diploma
  • Associate of Science
  • Bachelor of Science

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