LiveCareer-Resume

shift leader resume example with 6 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Extensive background in a fast paced environment with experience in exceptional organizational, interpersonal and project management skills. Strong background in all aspects of customer service and support. Accustomed to working in high-energy environments with success in effectively handling difficult client situations.
Highlights
  • Public relations expert
  • Quality leadership
  • Customer service-oriented
  • Enthusiastic team player
  • Problem solving
  • Innovative
Education
Saint Rose High School Belmar, NJ Expected in 2016 High School Diploma : - GPA :
Brookdale Community College Lincroft, NJ Expected in 2017 Associate of Science : General Business - GPA :

3.7 GPA

Honor Roll Fall 2016 and Spring 2017

Member of Alpha Pi Theta and honor society which recognizes and encourages academic excellence

Completed coursework in Economics, International Trade and Accounting 

University of Miami Miami, FL Expected in 2020 Bachelor of Science : Economics - GPA :

Minor in Political Science and Entrepreneurship

President Scholarship Recipient


Accomplishments
-Hired, trained and managed a team of successful product leaders.
-Assisted in a new health food chain store that is rapidly growing in many beach towns. 
-Increased team efficiency through implementation of various process improvements.
Experience
Mccoy's Building Supply - Shift Leader
Brazoria, TX, 05/2015 - Current

-Promoted and endorsed the company to bring in new business.

-Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

-Assisted guests with making menu choices in an informative and helpful fashion.

-Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

-Cleaned and maintained the beverage area, display cases, equipment, and order transaction area

-Cleaned bars, work areas, and tables

-Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

Managed kitchen operations for high grossing, fast-paced fair concession kitchen.

Beacon - Sales Associate
New York, NY, 05/2018 - Current

-Placed special orders and called other stores to find desired items.

-Created attractive displays

-Guided customers in choosing items that reflected personal style and shape.

-Completed purchases with cash, credit and debit payment methods.

Wts International, Inc. - Front Desk Receptionist
Cambridge, MD, 11/2016 - 07/2017

-Addressed and welcomed hundreds of patrons to the business per day.

-Handled the complaints and concerns of customers.

-Handled communications systems.

-Provided bookkeeping of important files.

Fogo De Chao - Hostess
Irvine, CA, 05/2015 - 09/2015
-Maintained work area in clean and neat manner.
-Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
-Answered questions about menu selections and made recommendations when requested.
-Regularly checked on guests to ensure satisfaction with each food course and beverages.
-Politely answered phones promptly and recorded and confirmed reservations.
Milwaukee County - Special Events Manager
Milwaukee, WI, 09/2016 - 08/2017
  • Coordinated pre-show and post-show activities at trade shows.
  • Developed and implemented communication strategies and information programs.
  • Established effective working relationships with clients, event participants, and performers
  • Trained and supported cross-functional teams comprised of customer service, marketing, and sales teams.
  • Organized all event logistics and operations, including facility selection, pricing, transportation, accommodations, food and beverage selections and audio-visual arrangements.
Burr & Forman Llp - Real Estate Paralegal
Birmingham, AL, 05/2019 - 08/2019
  • Completed research via wide range of public databases, including tax office and deed record systems
  • Assisted with the preparation of rental and purchase agreements, contracts and closing documents
  • Gathered and analyzed research data regarding statutes, decisions, legal articles and codes
  • Researched bankruptcy loan files to confirm federal guideline compliance
  • Represented financial institutions in collections and foreclosure operations

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Resume Overview

School Attended

  • Saint Rose High School
  • Brookdale Community College
  • University of Miami

Job Titles Held:

  • Shift Leader
  • Sales Associate
  • Front Desk Receptionist
  • Hostess
  • Special Events Manager
  • Real Estate Paralegal

Degrees

  • High School Diploma
  • Associate of Science
  • Bachelor of Science

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