shift leader resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Certified Nursing Assistant with numberofyears experience in a hospice setting. Patient-focused and empathetic caregiver with extensive knowledge of geriatric needs. Desire a position in a clinical setting. Efficient and reliable CNA with numberof years experience in a hospital setting. Assisted with technical nursing treatments, supported diagnostic procedures and charted resident records. Interested in a full-time role as a nursing assistant in a top-notch healthcare facility. Skilled Certified Nursing Assistant with good knowledge and understanding of development factors specific to adult and geriatric residents. Certified Nurses Assistant with advanced knowledge of Alzheimer\'s and dementia. Seeking a long term care position. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. Motivated CNA with a highly effective communication style. Efficient worker who demonstrates strong time management and prioritization skills.
  • Compassionate caregiver
  • Compassionate
  • Critical care nursing
  • Excellent work ethic
  • Strong interpersonal skills
  • Team building expertise
  • Strong conflict resolution skills
  • Creative problem solving
  • Critical thinker
  • Leadership abilities
  • Honest employee
  • Excellent communication skills
  • Strong knowledge of ability to provide of support.
  • Strong clinical judgment
  • Qualified critical care nurse
  • Cash handling and management
  • Positive and friendly
  • People-oriented
  • Retail merchandising experience
  • Exceptional time management skills
  • Accurate money handling
  • Cleanliness
  • Skilled housekeeper
  • CPR/First Aid certified
  • Valid driver\'s license
Work History
Shift leader, 11/2009 to Current
Pizza HutGreen River, WY,

Acknowledged and responded to all guests\' needs and special requests.Empowered the team to satisfy guests and resolved problems.Monitored and adjusted the products according to established standards.Ensured quality food and beverages are served to each guest.Educated on the Guest Satisfaction Survey program and ensured receipt are issued with each order.Adhered to food safety, sanitation and cleanliness standards

  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Home care PCA, 05/2015 to 03/2021
Integris HealthOk, OK,

A personal care assistant does tasks that require physical contact with the patient, such as Bathing, Dressing, Grooming, Shaving, This is in addition to companionship and housekeeping duties such as cooking and light cleaning. I also help patients take their medications and should be capable of changing the bed with a patient still in it. I also help clients with tasks such as putting on support stockings or bandaging superficial wounds. I can assist with mobility, such as helping someone use a brace, walker, or wheelchair, i also provide help with their medications and should be capable of transfers to bed to wheelchair or from wheelchair to car, or wheelchair to tub an wheelchair to toilet.

  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
Certified Nursing Assistant, 06/2019 to 10/2020
Vernon ManorCity, STATE,
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Associate Degree in Nursing: Register Nurse, Expected in 01/2025
Goodwin College - East Hartford, CT
Certification: Certified nurse assistant, Expected in 06/2017
Manchester Community College - Manchester, CT

CT091299902E issue: 6/21/2017 exp: 7/31/2022

High School Diploma: , Expected in 2012
Rockville high school - ,

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Resume Overview

School Attended

  • Goodwin College
  • Manchester Community College
  • Rockville high school

Job Titles Held:

  • Shift leader
  • Home care PCA
  • Certified Nursing Assistant


  • Associate Degree in Nursing
  • Certification
  • High School Diploma

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