Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Strong customer relationship builder
Ability to handle fast-paced environment
Ability to handle/resolve problems
Works well under pressure
Able to work with hands continuously
Energetic and organized
Recognized by peers and management for going above and beyond normal job functions.
Promoted to Shift leader within a year of service at Chic-Fil-A
Scheduled and directed staff in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Served as a general security presence and visible deterrent to crime and rule infractions.
Issued security badges and visitor passes to all guests.
Checked passes and credentials of persons seeking to enter the property.
Minor in Computer Information Systems
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