Experienced customer service representative with strong interpersonal skills, and a continuously positive outlook, who always strives for perfection.
Maintained up-to-date knowledge of store policies regarding payment procedures, returns and exchanges, and book-keeping. Organized daily sales reports and figures, organizing data into a comprehensible order. Prevented losses with attention to detail and integrity. Trusted to run store completely in unexpected situations. Developed excellent relations with customers, ensuring satisfaction. Resolved numerous issues through knowledge of company policies and state regulations.
In-depth coursework in accounting, advanced math, AP English, and psychology, along with minor work with basic financial planning. Graduated in top 10% of class.
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