Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
I handle team needs with active, quick-thinking strategies. Well-coordinated planner effective in implementing and coordinating schedules and workflows. Great at picking up on new technologies, processes, and ideas as well as training others in these areas. Superior work ethic combined with resourceful, team-oriented, and upbeat nature. I have worked with many independent groups and middle/high school music and color guard programs as well as experience in healthcare, food service, and retail fields.
Skills
Knowledgeable in EPIC, EHR, and POS systems
Scheduling
Insurance
Patient Care
Leadership
Team oversight, staff education, and training
Conflict Resolution
Cash handling
Microsoft Office
Strong verbal and written communication
Safety processes and procedures
Creative problem-solving
Work History
09/2017 to CurrentShift LeaderJimmy John's | Buford, GA,
(Currently working part-time as needed for catering as of 01/01/2020)
Assigned daily employee tasks and monitored activity and completion.
Deliver and present catering orders safely and effectively to guests.
Resolve challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
12/2016 to 04/2019Assistant Colorguard Director / Colorguard TechnicianXponential Fitness | Irvine, CA,
Assisted in adjudication of new student try-outs.
Assisted in choreography, arranging, and implementing color guard routine(s), both as an integrated part of the marching band, and as an independent unit.
Directed ambitious practice sessions to boost athletic abilities and teamwork.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Instilled the philosophies agreed upon by the leadership of the Music and Arts Department, as well as bridging the activity to applicable life lessons such as hard work, work ethic, punctuality, mental and physical advancement.
10/2016 to 07/2017Retail ManagerGood Shepherd Hospice | Kansas, IL,
Hired, trained, and supervised student workers.
Created a purchasing strategy locally under the direction of the Retail District Manager.
Oversaw receiving and ensured an appealing display of merchandise to promote sales.
Assisted in achieving financial objectives by analyzing and responding to variances on a scorecard.
Performed and logged semi-annual inventory counts.
Identified current and future customer requirements by establishing rapport with potential and actual customers and campus leaders.
Performed cash handling and bank deposits.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
02/2015 to 06/2016Patient Account RepresentativeHattiesburg Clinic | City, STATE,
Confirmed patient information and collected copays, as well as verified insurance coverage and informed patients of financial responsibilities prior to services being rendered.
Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy..
Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.
Processed POS transactions, including checks, cash and credit purchases or refunds as well as the responsibility of handling large sums of money and cash drawers.
Education
Expected in 08/2021Bachelor of Science | NursingUniversity of Indianapolis, Indianapolis, INGPA:
Current GPA - 4.000
Current Mentor for undergraduate students through the University of Indianapolis' Mentor Collective Team
Expected in 05/2014Bachelor of Arts | Music PerformanceUniversity of Southern Mississippi, Hattiesburg, MSGPA:
Graduated with 3.28 GPA.
Dean's List - 2011 through 2013
President's List - 2013 through 2014
Recipient of Outstanding Leadership Scholarship
Leadership positions within the School of Music
Expected in 05/2009High School Diploma | Ocean Springs High School, Ocean Springs, MS, GPA:
Academic GPA - 3.872
Weighted Academic GPA - 4.348
Graduated in Top 10% of Class
Member of National Honor Society, Help2Others, Key Club, Band
Leadership positions in multiple extracurricular activities.
School and State Representative for region, state, national, and international music competitions.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Formatting
Length
Personalization
Target Job
Typos
Resume Overview
School Attended
University of Indianapolis
University of Southern Mississippi
Ocean Springs High School
Job Titles Held:
Shift Leader
Assistant Colorguard Director / Colorguard Technician
