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Shift Leader Resume Example

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MK
SHIFT LEADER
Summary

I am a very diligent and hard working employee. I graduated high school and went straight to the military because I have always been driven. I have a very positive helpful attitude and can handle any situation I am given. The military taught me many things that helped me become a better leader. I am not only a great asset but I'm a team player because we need a team to make it.

Skills
  • Team supervision
  • Issue resolution
  • Process improvement
  • Client support
  • Safety proficiency
  • Quality assurance
  • Administrative support
Experience
Shift Leader / Company Name - City, State10/2010 - Current
  • Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Performed [Number] quality control inspections per [Timeframe] to achieve [Number] defect rating.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with [Type] guidelines to keep products within tight tolerances.
  • Mentored team members on techniques necessary to complete job tasks.
Assistant General Manager / Company Name - City, State01/2017 - 02/2019
  • Motivated and led team members to work together to achieve targets.
  • Met demanding business targets with high efficiency and smooth performance.
  • Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
  • Monitored cash intake to eliminate discrepancies.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Placed new inventory orders and oversaw correct restocking procedures.
  • Maintained physical and computer file systems.
  • Carefully prepared [Timeframe] payroll with [Software] for staff of [Number].
  • Generated sales by executing sales cycle processes from prospecting to contract negotiations.
  • Managed and mentored staff of [Number] to effectively carry out [Job title] directives.
  • Boosted customer satisfaction ratings by resolving issues quickly.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Controlled business inventory to keep it beneath $[Amount] through effective oversight and usage monitoring.
  • Supervised various critical tasks, including budget implementations, employee reviews, training, schedules and [Type] project.
  • Disciplined and maintained staff of [Number] to provide hospitable, professional service reflecting business initiatives.
Intelligence Specialist / Company Name - City, State09/2008 - 03/2010
  • Developed and distributed intelligence products focused on field operations.
  • Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO), including liaising with other intelligence agencies and operational forces in contribution of future and daily operations.
  • Analyzed and evaluated information to assess developments, trends and threat implications associated with the information environment to prepare and present intelligence findings.
  • Contributed to the development of intelligence operations (IO) doctrine and policy.
  • Checked the clearances and eligibility of more than [Number] personnel each [Timeframe].
  • Collected, reviewed and processed intelligence information for senior personnel.
  • Wrote reports on verifiable incidents, incoming suspensions and other concerns.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Learned [Task] and [Task] to support office needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Maintained updated [Type] knowledge through [Task] and [Task].
Education and Training
Jefferson Community And Technical College - City, State05/2012Associate of Science: Communication
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Resume Overview

School Attended

  • Jefferson Community And Technical College

Job Titles Held:

  • Shift Leader
  • Assistant General Manager
  • Intelligence Specialist

Degrees

  • Jefferson Community And Technical College - City, State 05/2012 Associate of Science : Communication

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