LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Attentive individual offering over [Number] years working as Shift Leader for [Type] organization. Focused and skilled in employee oversight, mentoring and making process improvements. Manage team needs with proactive approach and conscientious attention on day-to-day needs. Well-organized in planning schedules and workflows to accomplish objectives. Hardworking, encouraging and reliable.

Skills
  • Staff development
  • Team supervision
  • Safety procedures
Experience
06/2011 to 12/2020
Shift Leader Campbells Philadelphia, PA,
  • Coordinated and launched grand openings for new stores.
  • Supervised [Type] department with over [Number] employees and $[Number] [Type] budget.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Trained [Job title]s and [Job title]s in customer service initiatives and realized [Number]% client retention rate within [Number] [Timeframe].
  • Led team of [Number] [Type] professionals meeting [Area of expertise] needs.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with [Type] guidelines to keep products within tight tolerances.
  • Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Participated in daily shift exchanges to coordinate tasks and handle special needs.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
03/2010 to 04/2011
Cashier Oakland Ice Center Oakland, CA,
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Built relationships with strategic partners leading to business development opportunities.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Expected in 2013
Bachelor of Arts: Business Administration
San Francisco State University - San Francisco, CA
GPA:

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School Attended

    Job Titles Held:

    • Shift Leader
    • Cashier

    Degrees

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