shift leader resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Dynamic Stage Manager offering expertise in planning theater productions. Proven leader and successful in collaborating with directors on overall vision to monitor consistency of details. Personable individual clearly communicates changes to cast and technical team to minimize delays or other obstacles.
Skills
Team Supervision
Client support
Staff development
Issue resolution
Experience in leadership
Improvement plan knowledge
Program evaluation
PPE use
Content management expertise
Troubleshooting
Organization
Data management
Team management
Relationship building
Training & development
Computer skills
Communication
Friendly, positive attitude
Active listening
Quantitative skills
Safety procedures
Time prioritization
Supervising staff
Story pitching
Stage production management
Rehearsal and meeting scheduling
Script reading
Contract negotiation
Concept development
Strong creative vision
Cast and crew supervision
Preparing bulk medications
Ordering and stocking medications
Pharmacy operations
Aseptic techniques
Drug inventory control
Point of sale systems proficiency
Troubleshooting malfunctioning equipment
Verifying orders
Proper labeling procedures
Stocking shelves
Supporting pharmacy operations
Insurance billing
Quality assurance and control
Resolving customer issues
Problem-solving skills
Labeling prescriptions
FDA compliance
Education and Training
Lincoln Land Community CollegeSpringfield, ILExpected in 12/2016 ā āAssociate of Arts:Theater Arts - GPA:
South East High SchoolSpringfield, IL, Expected in 06/2013 ā āHigh School Diploma: - GPA:
Experience
Mfa Oil - Shift Leader Batesville, AR, 08/2021 - Current
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Upheld company standards and compliance requirements for operations.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Checked orders for quality and completeness.
Coordinated shift workers for inventory receiving, auditing and restocking.
Coached team members to increase productivity and reduce workplace accidents.
Directed employees through daily routines.
Resolved customer complaints and reported issues to senior management.
Completed opening and closing duties to facilitate business operations.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Warnermedia - Stage Manager IA, State, 08/2014 - Current
Maintained well-being of cast and crew through equipment and stage safety procedures.
Monitored performances to review technical and performance aspects for concept consistency.
Oversaw construction and repair of sets, props and lights.
Called out performance technical cues using wireless headsets.
Liaised between crew and director, relaying information regarding blocking, cues and positions.
Helped performers run through warm-ups, scripts and notes.
Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
Studied scripts to identify best methods to use when directing actors and managing technical crew members.
Col Care - Processing Technician Sarasota, FL, 10/2020 - 08/2021
Examined instruments and equipment to ensure cleanliness and sanitation.
Monitored biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment.
Labeled and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts and facility medical equipment.
Verified proper equipment functionality and repaired or replaced and removed defective equipment.
Collected, tested and submitted samples according to quality control standards.
Inspected, troubleshot and calibrated equipment to achieve optimal performance.
Surgery Partners - Certified Pharmacy Technician Great Falls, MT, 10/2019 - 03/2021
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Verified patients' identities at pickup to prevent sale of wrong medications.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Prepared pricing and instruction labels for placement on prescriptions.
Received, reviewed, dispensed and labeled over 200 prescriptions daily.
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