shift leader resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction and mentoring junior sales professionals. Salesman bringing diverse experience in retail sales and customer service. Customer service and sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in up selling and closing deals. Accountable Salesman demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the sales process.
  • People-oriented
  • Excellent work ethic
  • Strong conflict resolution skills
  • Works well independently
  • Top Salesman 
  • Expert closer
  • Flexible schedule
  • Multi-tasking strength
  • High energy
  • Relationship building
  • Fast Learner
  • Dedicated worker 
Work History
Shift leader, 09/2011 - 09/2013
Bakers Square Orland Park, ,
  • Answered telephone calls and responded to inquiries.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Cleaned and sterilized equipment and facilities
  • Cleaned and organized eating, service, and kitchen areas
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.

Traveling Artist and New Member Training, 06/2012 - 2015
The Sandart Cart City, ,
  • Encouraged good behaviors using the positive reinforcement method.
  • Established a safe play environment for the children.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Allowed for ample outdoor recreation time.
  • Maintained a child-friendly environment with access to outdoor activities.
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Kept a clean and safe environment for kids to grow and learn through the creation of art.
Sales Associate and Watch Technician , 11/2015 - Current
Its About Time City, ,
  • Prepared merchandise for sales floor.
  • Wrote, negotiated and finalized sales contracts.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Maintained adherence to all company protocols.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Proposed innovative marketing ideas.
  • Worked collaboratively in team environment.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Processed cash and credit payments rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Placed special merchandise orders for customers.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and shipment times.

High School Diploma: , Expected in 2014
Blessed Trinity - 11320 Woodstock Rd, Roswell, GA 30075
Status -

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Resume Overview

School Attended

  • Blessed Trinity

Job Titles Held:

  • Shift leader
  • Traveling Artist and New Member Training
  • Sales Associate and Watch Technician


  • High School Diploma

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