shift lead certified crew trainer resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

I am a personable, driven, and reliable team player with nearly a decade of leadership experience in high volume, multi-tasking, and problem solving positions. My creativity, critical thinking skills, and discipline aid me in the workplace and as an artist and student. I have a level headed disposition and an outgoing nature that make it easy to work well with others and collaborate towards solutions in the workplace. I have a history of setting and adhering to the gold standard of workplace performance and will be a valuable asset to your team.

  • Customer Service
  • Sales
  • Food and Hospitality
  • Attention to Detail
  • Team Contribution and Leadership
  • Quick on uptake and execution.
  • Punctual and reliable
  • Flexible
Sales Associate/Corporate Trainer, 02/2022 - 12/2022
Flower Child City, STATE,
  • Helped find specific products, answered questions and offered product advice after assessing customer needs.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of promotions, exchange guidelines, payment policies and security practices.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Developed trusting relationships with customers by making personal connections.
FOH Shift Lead/Certified Trainer, 09/2019 - 02/2022
The Roundabout City, STATE,
  • Running FOH service in a central leadership position
  • High volume order fulfillment and quality control
  • Customer service and conflict resolution
  • Maintained inventory, sanitation, and food quality standards
  • Training new staff and coaching culture and standards
  • Assisted in Managerial duties.
FOH Manager/Bartender, 03/2017 - 07/2019
Chelsea Corner City, STATE,
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations through friendly service and attention to guest's needs.
  • Interviewed, hired and trained new employees.
  • Developed plans to organize and accomplish daily service tasks.
  • Balanced daily registers and generated sales reports for management.
  • Coordinated and led service in Private/Special events and off-site catering.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education and Training
Bachelor of Arts: Game Art And Design , Expected in 02/2024
Southern New Hampshire University - Hooksett, NH
Status -

Working with the latest programs to produce digital 2D and 3D assets, animations, advertisements and art pieces.

  • 2022 - Dean's List
  • 3.5 GPA
  • NSLS Scholarship Recipient
Associate of Fine Arts: Studio Art, Expected in 02/2022
Austin Community College District - Austin, TX,
Status -

A degree focused on the fundamentals of traditional art with an Emphasis on Painting and Illustration.

  • 3.5 GPA
  • ACC 2020 Student Art Exhibition 2nd Place (2D Painting Recipient
  • ACC 2021 Student Art Exhibition 1st Place (2D Painting) Recipient
  • ACC Endowed Scholarship Recipient
  • 2020-2021 - Dean's List

Management(2 years) Shift Lead (6 years) Food and Service Industry (9 years) Customer Service (9 years) Sales and Retail(1 year) Restaurant Server (5 years) Bartending (2 years) Host Experience, Line Cook (4 years) American Sign Language (2 years)


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Resume Overview

School Attended

  • Southern New Hampshire University
  • Austin Community College District

Job Titles Held:

  • Sales Associate/Corporate Trainer
  • FOH Shift Lead/Certified Trainer
  • FOH Manager/Bartender


  • Bachelor of Arts
  • Associate of Fine Arts

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