LiveCareer-Resume

shift lead bar manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Motivated Junior Software Engineer with a Master's degree in Information Technology: Software Engineering. Experience researching, designing and implementing new features as part of the larger development team. Detail-oriented and driven professional with organized nature, customer-focused mindset and good critical thinking skills. Talented troubleshooter and problem-solver. Familiar with code review, performance evaluation and project coordination tasks.

From June 2019 to June 2023 was located overseas accompanying my spouse on a military assignment and used that time to further my level of education by earning a Master of Science degree.

Skills
  • Teamwork
  • Excellent Interpersonal Skills
  • Analytical Thinking
  • Decision Making
  • Attention to Detail
  • Agile Methodology
  • SDLC Processes
  • Software Application Testing
  • Java, SQL, Dart, JavaScript, HTML, CSS, Git, UML
Education
University of Maryland Global Campus Adelphi, MD, Expected in 12/2022 Master of Science : Information Technology: Software Engineering - GPA :
  • 4.0 GPA
  • Capstone Project: MailSpeak App for USPS Informed Delivery, I performed the role of product owner, developer, as well as a software tester. The project scope entailed the development of an app for visually impaired and non-impaired users. The MailSpeak application looks through the informed delivery emails and allows the user to view, search and upload individual mail pieces. The App sends notifications to the user about new incoming mail or mail pieces that meet user-specified keywords. The user can navigate through the app using the Chatbot feature, which also allows them to perform certain actions within the app. Moreover, the MailSpeak app is integrated with the phone's native accessibility tools and all app features were adept to be gesture and voice-driven, and the content of the screen can be read to the impaired users. Internal feedback is anonymously provided to the USPS on the customer behavior within the app. The application was developed using Flutter and located in the open repository on GitHub (https://github.com/umgc/fall2022)
Nizhny Novgorod Institute of Management Nizhny Novgorod, Russia, Expected in 07/2010 Bachelor of Science : Economics: Finance and Credit - GPA :
  • 3.33 GPA
  • Thesis: Crediting Innovative Activities by Small Businesses an the Ways of Enhance It.
Certifications
  • Certificate of Achievement in Computer Programming: Java , City College of San Francisco - May 2019
  • Software Quality Assurance Training - April 2016
Professional Experience
Mccain Foods - Shift Lead /Bar Manager
Grand Island, NE, 02/2017 - 03/2019
  • Consulted, trained and mentored personnel according to the company's policy and standards
  • Conducted monthly bar inventory and provided reports to the general manager and owners to support property accountability of the restaurant's bar area
  • Interacted with patrons to resolve any arising issues and delivered high-quality service to clientele
  • Communicated over the telephone and in person with multiple vendors to negotiate contracts
  • Handled an assigned house bank and followed all cash-handling procedures
City College Of San Francisco - Volunteer Teacher Assistant
City, STATE, 08/2018 - 01/2019
  • Analyzed over 10 weekly students' submissions according to provided guidelines to assist the professor in grading
  • Evaluated code snippets using tools in the IntelliJ IDEA
  • Developed test scenarios to find all possible code breaks
  • Presented feedback on how to improve code quality and readability
  • Submitted weekly reports and updated grading guide according to new findings
Athos - Software Quality Assurance Intern
City, STATE, 05/2016 - 01/2017
  • Conducted testing of native IOS application “Athos” including data ingestion using MySQL Workbench, platform testing including APIs, UI and Data Integrity
  • Collaborated with the Firmware team to build, execute and report test protocols. Developed and executed test cases
  • Executed compatibility testing on various iOS devices and iOS versions
  • Utilized PivotalTracker, Trello and Instabug reporting tools to support Agile SDLC and bug management
  • Exploited and became proficient with third-party tools such as Mixpanel, Test Flight, and Crashlytics
  • Took part in planning daily standup meetings with developers and product managers
  • Cooperated with the development and product team to plan and scope action items for the upcoming release. Participated in production bug triaging events
Amici's East Coast Pizzeria - Driver Manager
City, STATE, 07/2012 - 11/2015
  • Conducted interviews for job openings, assured candidates meet requirements and possess the necessary skillset
  • Performed training and evaluation of personnel according to the company's requirements
  • Assigned work schedules to 20 employees and adjusted resources based on daily business needs
  • Executed personnel terminations based on the severity and repetitiveness of violations of the company's policy
  • Interacted with customers in person and over the phone to answer questions and resolve issues related to orders

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Resume Overview

School Attended

  • University of Maryland Global Campus
  • Nizhny Novgorod Institute of Management

Job Titles Held:

  • Shift Lead /Bar Manager
  • Volunteer Teacher Assistant
  • Software Quality Assurance Intern
  • Driver Manager

Degrees

  • Master of Science
  • Bachelor of Science

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