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Shift Lead Resume Example

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SHIFT LEAD
Summary

Organized and detail-oriented Shift Lead with 5+ years of cash handling and customer service experience. Understands general accounting and finance concepts. Organized and dependable professional who excels at processing high volumes of error-free transactions and meeting. Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.

Highlights
  • Exceptional customer service
  • Currency and coin counter
  • Safe and vault operation
  • Strong work ethic
  • Reliable
  • Excellent communication skills
  • Friendly
  • Organized
Accomplishments

Balanced daily cash drawers and vaults totaling an average of $3,000.

Experience
Shift Lead
July 2012 to Current
Laz Parking - Salinas , CA

Balanced daily cash deposits and bank vault inventory with a zero error rate.Assembled in-store marketing displays.Prepared daily invoices.Processed cash withdrawals.Trained employees on cash drawer operation.Examined checks for identification and endorsement.Supplied tellers with coin and currency as needed.Maintained confidentiality of customer and employee information. Directed specific questions and phone calls to appropriate personnel.Delivered prompt, accurate and excellent customer service. Call in change order. Receive change order and enter into computer properly. Have deposits ready for Armored car personnel to pick up. deposits.

Head start Aide
January 2010 to July 2012
Eatstreet - Weyauwega , WI

Managed opening and closing times for the daycare. Multitasking daily schedule with teachers and students. Children's safety on and off the bus. Helped prepare lunch on a timely matter for each classrooms.

Delivery Driver/shopper/shift lead
February 2006 to September 2010
ISD 544 - City , STATE

Examined checks for identification and endorsement.Managed opening and closing times for the department. Processed sales referrals and promoted services and products. Established new customer accounts. Balanced daily cash deposits with a zero error rate. Trained employees on cash drawer operation. Researched and resolved customer issues. Entered member transaction data into the online system. Maintained confidentiality of client information. Delivered prompt, accurate and excellent customer service. Answered phones for department.

Education
High School Diploma : 2001West Fargo High School - City, State, United States

Member of Pep Band Club

Coursework in BCAI and BCAII

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • West Fargo High School

Job Titles Held:

  • Shift Lead
  • Head start Aide
  • Delivery Driver/shopper/shift lead

Degrees

  • High School Diploma : 2001

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