, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Payment Processing
Incoming Mail Sorting
Account Balancing
Problem Solving
Knowledgeable in Unity
Knowledgeable in Unreal
Game Design
Relationship Building
Active Listening
Team Building
Planning & Organizing
Friendly, Positive Attitude
Customer Service
Team Management
Organizational Skills
Game Programming
Video Game Development
Experience
Shift Guest Advisor , 01/2021 to Current Nouria Energy – Westborough, MA,
Participated in inventory preparation, execution and follow-up to maintain equipment and supplies.
Set up advertising displays or arranged services to highlight promotional events.
Established and maintained guest relationships to yield positive online reviews, favorable feedback and repeat business.
Maintained lobby and front desk areas to create visual excitement and guest interest.
Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
Took initiative to stay informed of new or existing offerings to better serve guests.
Recommended additional or complementary services based on information provided or selected to meet sales and profit goals.
Determined guest needs and answered questions to foster positive experience.
Recognized potential theft or loss situations and offered personal guest service to deter theft.
Thanked guests for visits to demonstrate appreciation for business.
Computed total bills, collected payments and issued final paperwork and instructions.
Organized and cleaned lobby and common areas during shift.
Resolved guest complaints and coordinated responses to individual needs.
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Reported pricing discrepancies to supervisor.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered product questions with up-to-date knowledge of sales and store promotions.
Delivered high level of customer service to patrons using active listening and engagement skills.
Discounted purchases by scanning and redeeming coupons.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Answered customer questions and provided store information.
Used suggestive selling techniques to promote add-on sales.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Server, 05/2021 to 06/2022 Dignity Health – Lexington, KY,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cleaned tables and chairs to prepare dining area for next customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Trained new employees on restaurant procedures and plating techniques.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Served food and beverages to patrons and immediately remedied issues with orders.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Addressed complaints to kitchen staff and served replacement items.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Implemented sanitary food handling, holding and service protocols.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to ensure smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Calculated accurate bill amounts and processed cash and credit card payments.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Reviewed daily specials, menu changes and service specifications.
Retrieved prepared orders from kitchen areas and promptly delivered to guests.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Informed customers about specials, upselling additional food and drink items.
Brewed coffee and distributed to guests.
Collected tickets and followed proper cash-handling procedures.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Presented food and beverages to guests at tables.
Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Presented menus to patrons to answer questions about menu items and make recommendations.
Refilled drinks and checked with diners to meet specific needs.
Communicated effectively with patrons, took orders and made item recommendations.
Cashier, 07/2018 to 03/2020 Dignity Health – Lincoln, NE,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Operated cash register or POS system to receive payment by cash, check and credit card.
Reported pricing discrepancies to supervisor.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Discounted purchases by scanning and redeeming coupons.
Answered product questions with up-to-date knowledge of sales and store promotions.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Cashier, 11/2015 to 06/2018 Yogi's Grill – City, STATE,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Operated cash register or POS system to receive payment by cash, check and credit card.
Reported pricing discrepancies to supervisor.
Answered product questions with up-to-date knowledge of sales and store promotions.
Discounted purchases by scanning and redeeming coupons.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
Bachelor of Science: Game Development , Expected in 06/2022 University of Denver - Denver, CO GPA:
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