Meticulous merchandising professional skilled in developing innovative merchandising plans and promoting in-store events to drive sales. Industrious and artistic with proven history of increasing revenue through effective visual displays. Offering 12 years of superior performance in Visual Merchandiser roles.
Skills
Retail sales campaigns
Seasonal promotions
In-store event display management
Corporate visual objectives
Product expertise
Merchandising plan development
Decision-making
Team building
Communication
Conflict resolution
Active listening
Experience
01/2018 to 04/2020
Shelf Merchandising SpecialistBest Buy – Saint Cloud, MN,
Placed prices and descriptive signage to enhance displays and promote items.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Established and maintained proper high-traffic displays, resulting in increased sales.
Presented updated floor plans and design strategy to store management.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Supervised up to 7 employees on merchandising team.
01/2017 to 05/2018
Customer Service CashierCommon Spirit – Valley City, ND,
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Maintained cleanliness and presentation of stock room and production floor.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Welcomed customers, offering assistance to help find store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
07/2015 to 04/2017
Customer Service RepresentativeLiberty Mutual – Los Angeles, CA,
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