I am seeking opportunities within this work environment, to apply both my experience and my education in a career opportunity for growth. I am driven by winning, achieving, making a difference, and inspiring those around me. I have explored new processes and new ways of doing things, utilizing new ideas, and leveraged forward thinking. I am a team player, working for the greater goal of the organization. I am a strongly motivated individual bringing strong communication and customer service skills to exceed the employer's expectations in a highly stimulating and challenging environment.The combination of my experience and education gives me a unique prospective and understanding for this field.
Working knowledge of medical terminology and the authorization and referral process; Telephone customer service and analysis skills; Proficient with data entry into on-line systems; Ability to cope in a fast-paced production environment and to effectively utilize multiple systems to perform function.
Team-Building / Team Player
Influenced the actions and opinions of others in a positive direction and build group commitment.
Problem Solving / Analysis
Ability to solve problems through systematic analysis of processes with sound judgment; Have a realistic understanding of relevant issues.
Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.
Communication / People Skills
Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.
Commitment to Task
Ability to conform to established policies and procedures; exhibit high motivation.
Ability to organize people or tasks, adjust to priorities, learn systems within time constraints and with available resources; Detail-oriented.
Computer literacy with the ability to quickly learn new software programs; demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; ability to work as a team member, as well as independently. Experienced in a health and human services field dealing with the public in a call center environment.
1+ years of college
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