Results-driven, detail-oriented and well qualified Business Analyst with 2+ years of industry experience in Business Development Process and System & Data analysis with solid understanding of Business Requirement gathering, Business Process Flows, Business Process Modeling,Case Tools, and Business Analysis.
Experience in Software Development Life Cycle (SDLC) that includes Requirement Elicitation Gathering, Analysis, Design & Development and change management. Proficient in organizing, conducting and facilitating elicitation sessions with stakeholders such as survey/questionnaires, Interviews, Brainstorming, Focus group, Requirement workshops,prototyping, Interface analysis, Document analysis, and JAD sessions.
Knowledge and application of the business analysis six knowledge areas and Core Concepts model according to the business analysis body of knowledge v3.
Excellent team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of quality standards.
Strong experience in tracing requirements throughout development life cycle by creating Requirement Traceability Matrix (RTM) using MS Excel & tools like JIRA and HPALM. Handled Change Requests by taking upon the role of Change Owner, Interacted with Change representatives, CCAB to review Impact Analysis and documented Change Request Form.
Acquainted with workflows and Unified Modeling Language (UML) diagrams including Use Cases, Activity Charts, Sequence Diagrams, Data Flow Diagrams, and ER Diagrams using MS Visio.
Strong oral, business and technical writing skills that allows facilitation of meetings, presentations and requirements gathering sessions.
Project Description: This project was focused on developing clients home equity loan application for data processing.
This project was focused on migrating clients asset management, incident management, problem management and change management to ServiceNow platform.
Project Description: Project was about building centralized and enhanced portfolio platform to manage individuals and firm's investments. Detailed portfolio dashboard helped both portfolio managers and analysts to perform analytics, drill down strategies on various investment vehicles and also enabled better performance by reporting & tracking of assets under management (AUM).
Certificate of Capability in Business Analysis (CCBA)
Entry Certificate in Business Analysis (ECBA)
ServiceNow Certified System Administrator (CSA)
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