Awarded Best performer of the year for achieving Cost Saves by implementing service virtualization across various platforms.
Awarded Blue Rewards for re-engineering saves.
Presented Tech talk on "Service Virtualization" during AVIVA summit.
Architected & Implemented Incident management tool for Test Environment Support management team for monitoring and tracking of incidents - This helped cost involved to buy third party tools
Certified in ITIL V3 Foundation.
Resourceful Technical Project Manager skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and achieve business goals. Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail-oriented with proactive and hard-working nature.
Technologies: UNIX, Linux, Windows server
Applications/Middleware: WebSphere MQ
Tools: CA Lisa Virtualize/Test/Workstation, Quality Center, Clarity
Databases: DB2, SQL
Areas of expertise:
Service Virtualization | Environment Support Management | CI/CD/DevOps | Project Management
Service Virtualization Manager, 05/2011
to 11/2016 Tata Consultancy Services Ltd – PHOENIX
In this role, I am responsible to manage Service Virtualization program across multiple applications and ensure provide virtual environments as per project needs, track ROI and support CI/CD/Agile transformation.
Project Management Activities:.
Project requirements gathering.
Perform feasibility study of project.
Effort estimation, resource allocation and scheduling.
Manage Clarity DCs.
Collaborate with Dev/Testing teams to improve adoption of service virtualization.
Monthly connects with Directors & VPs.
Report monthly metrics to leadership.
Manage 12-member team located in UK, India & USA.
Team building activities
Support the development and QA team in the conceptualization and design of detailed virtualization solutions.
Collaborate with architects and technical resources on service virtualization strategies.
Develop, Modify and Deploy CA LISA Service Virtualizations.
Work with the QA test team to ensure readiness of Virtualizations.
Design and implement framework for service virtualization.
Serve as a mentor to the QA test team on the CA LISA tool and service virtualization practices.
Work with the QA leadership team to define metrics, and report status of virtualized assets.
Increase in Virtual Service adoption across enterprise.
Provide out of box solutions.
Responsible for CA Service Virtualization version upgrades.
Test lead, 10/2007
to 05/2011 Tata Consultancy Services Ltd
Test Environment Support Management In this role, I was responsible for ensuring 100% test environment availability.
Maintain central repository of test environments in scope with latest versions and connectivity information.
Allocation of test environments as per project needs in all lower environments.
Creation of new test environment as per requirements.
Monitoring of environments and act accordingly to avoid adverse impact to project testing.
Decommission of outdated environments.
End to End ownership of issue resolution and RCA for all environment issues.
Analyzing and identifying environment issue trends and taking proactive steps to resolve issues and.
Implementing permanent fix.
Co-ordination among different groups for code drops, production deployment and production outages.
Peer reviews, Quality reviews and process improvement activities.
Report various metrics related to SLA compliance, status, site performance.
Co-ordination with onshore and offshore teams.
Technical Lead, 04/2007
to 09/2007 Tech Mahindra
UK Customs Understand the existing system written in IDMS and relate to business components.
Develop code using COBOL, DB2 for migration.
Test newly developed programs and ensure outcome is not changed when compared with IDMS programs.
Mainframe Developer, 05/2006
to 04/2007 American ExpressTata Consultancy Services Ltd
Review project requirements and involve discussions with business operations executives in BRD finalization.
Provide effort estimation.
Develop design documents and code programs in COBOL, DB2, CICS.
Perform component unit testing and capture results.
Code check-in for SIT/UAT environments.
Defect analysis and provide clarifications or code fix.
Co-ordinate with testing teams.
Securing test regions and test data setup for testing.
Mainframe Developer, American Express
to 04/2006 Data core Technologies – INDIA
Analyzing the work requirements and perform necessary maintenance work.
Coding new programs as per functional requirements.
Monitoring batch jobs/process and providing quick solution in case of failures.
Prepare unit test cases.
Master of Computer Applications: 2002 Bangalore University -