- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Service Representative with management experience and exceptional people skills. Versed in training and developing staff and customer service. Desires a challenging role as a Assistant Service Manager.
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Received an outstanding performance review from the Service Manager and Club Manager of Club 663, 24 Hour Fitness.
Aegon – New York, NY,
- Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments.
- Promote and sell merchandise.
- Ensure Guest Fitness Profiles are completed and appropriate fees are collected.
- Train and develop new staff and those needing experience with service for other positions held in the gym.
Bkd, Llp – Denver, CO,
- Communicate with clients often to advise and consult.
- Supervise and manage staff.
- Schedule and lead a team to the completion of an engagement.
- Train staff.
Intuit – Lufkin, TX,
- Meet with clients to discuss tax preparation and strategy.
- Coordinate with clients and fellow co-workers to meet a deadline.
- Communicate with outside tax professionals to resolve a tax matter.
Bryant University - Smithfield, RI
Minor in Legal Studies
3.5 GPA
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- Tax Senior Associate
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