Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Profile

Service Representative with management experience and exceptional people skills. Versed in training and developing staff and customer service. Desires a challenging role as a Assistant Service Manager.

  • Training and developing staff
  • Multi-tasks Well
  • Friendly

  • Responsible
  • Excel at attention to detail
  • Strong communication skills

Received an outstanding performance review from the Service Manager and Club Manager of Club 663, 24 Hour Fitness.

Service Representative, 07/2012 to Current
AegonNew York, NY,
  • Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments.
  • Promote and sell merchandise.
  • Ensure Guest Fitness Profiles are completed and appropriate fees are collected.
  • Train and develop new staff and those needing experience with service for other positions held in the gym.
Tax Senior Associate, 11/2010 to 07/2012
Bkd, LlpDenver, CO,
  • Communicate with clients often to advise and consult.
  • Supervise and manage staff.
  • Schedule and lead a team to the completion of an engagement.
  • Train staff.
Experienced Tax Associate, 08/2007 to 2011
IntuitLufkin, TX,
  • Meet with clients to discuss tax preparation and strategy.
  • Coordinate with clients and fellow co-workers to meet a deadline.
  • Communicate with outside tax professionals to resolve a tax matter.
: Accounting, Expected in 2007
Bryant University - Smithfield, RI

Minor in Legal Studies

3.5 GPA

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