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Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. Hardworking Master Automotive Technician successful at correcting problems, completing maintenance and enhancing vehicle operations. Skillful applying specialized experience and technical knowledge to all makes and models of vans, light trucks and SUVs. Excellent leadership and mentoring abilities for apprentice mechanics. Hardworking Automotive Technician with 25 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Proven skills in completing light and heavy repairs to electrical, mechanical and other vehicle systems. Specializing in Ford & BMW automobiles and always pursuing ways to further knowledge, learn new procedures and help team complete customer orders. History of completing scheduled maintenance and vehicle repairs according to specifications. Proficient in troubleshooting problems, completing services and documenting everything for customer and shop records. Certified ASME. Adept at writing automotive repair work orders, checking work quality and scheduling preventive maintenance. Excellent customer service, recordkeeping and project management skills. Knowledgeable. Head Mechanic offering expertise in customer and vendor relations, equipment operation and scheduling . Skillful following technical documentation, writing work orders and inspecting work quality. Enthusiastic automotive tech eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of repairs and diagnostics. Motivated to learn, grow and excel in the automotive industry.
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- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Supervised and mentored team members and facilitated daily service operations to drive business growth.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Diagnosed malfunctions and developed effective resolutions with minimal oversight.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained cleanliness, safety and efficiency of garage.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Wrote work orders and updated accounts in workshop computer.
- Identified mechanical problems and determined best solutions for correction.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects and determine appropriate repairs.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Read and followed technical documentation to complete accurate repairs.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Completed computer-assigned vehicle alignments.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets.
- Test drove vehicles to determine problems and test repairs.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Communicated issues to supervisor and helped develop solutions.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Aligned systems with manufacturer specifications through skilled calibration.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
- Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Worked on BMW vehicles to repair engines, transmissions and electrical systems.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases for dealers, private clients and volume resellers.
- Communicated issues to supervisor and helped develop solutions.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Attended safety meetings and implemented policies with junior team members.
- Maintained cleanliness, safety and efficiency of garage.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Changed, rotated and balanced tires.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Diagnosed malfunctions and developed effective resolutions with minimal oversight.
Ford Training Center - ,
BMW Training Center - Ontario, CA,
BMW Master Technician
Ford Chassis Master Technician
ASE (expired)
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School Attended
- Ford Training Center
- BMW Training Center
Job Titles Held:
- Service Manager/Shop Foreman/Lead Technician/Service Advisor
- Lead Technician
- Manager/Lead Technician/Service Advisor
- Master Technician
Degrees
- Chasis Master Technician
- BMW Master Technician
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