service manager journeyman resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Performance Evaluations
Policy and Procedure Enforcement
Budget Control
Verbal and Written Communication
Multiple Priorities Management
Work Planning and Prioritization
Goal Setting
Employee Training and Development
Customer Service
Cost Reduction Strategies
Workplace Safety
Staff Supervision
Estimating and Quoting
Conflict Resolution
New Employee Hiring
Project Planning
Employee Coaching and Motivation
Expert in Technician Software
Scheduling and Coordinating
Documentation and Reporting
Administration and Reporting
Budget Management
Training and Development
Staff Training
Problem Resolution
Team Building
Team Leadership
Complex Problem Solving
Teamwork and Collaboration
Hiring and Training
Experience
Service Manager/Journeyman, 03/2006 to Current Intren – Chicago, IL,
• Disassemble engines and repair or replace defective parts
• Adjust repaired systems to meet manufacturer's performance specifications
• Repair, replace and adjust brake, drive and hydraulic systems
• Knowledge of exhaust systems, fuel ignition repairs, equipment calibration and pressure indicators
• Operate equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices
• Test vehicles, their components and systems
• Diagnose computer and electrical failures with appropriate testing equipment
• Safely use all hand and power tools including the T-stripper, T-cutter, torque and wrench
• Examine gauges and dials to verify that the testing equipment is working properly
• Train and assist staff in analyzing engine malfunctions, proper coolant flush processes and all aspects of air conditioning testing
• Verify vehicle serviceability by conducting test drives and adjusting controls and systems
• Conduct routine maintenance services such as oil changes, lubrications and tune-ups to prevent future breakdowns
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Evaluated, repaired and aligned vehicle suspensions.
Monitored shop equipment to maintain safe working condition.
Maintained certifications and completed training on systems and components.
Kept detailed records of repairs, labor involved and parts used.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Maintained garage safety protocols to meet regulatory and company expectations.
Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Welded, soldered and fabricated parts to complete skilled services.
Cooperated with other technicians from different disciplines to achieve optimal integration.
Conducted routine servicing on fuel, electrical and cooling systems.
Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
Tested engine, safety and combustion control standards to comply with state vehicle requirements.
Searched within service and maintenance manuals to perform repairs and diagnosis.
Journeyman , 03/1994 to 02/2005 Intren – Fresno, CA,
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Evaluated, repaired and aligned vehicle suspensions.
Monitored shop equipment to maintain safe working condition.
Maintained certifications and completed training on systems and components.
Kept detailed records of repairs, labor involved and parts used.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Maintained garage safety protocols to meet regulatory and company expectations.
Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Welded, soldered and fabricated parts to complete skilled services.
Cooperated with other technicians from different disciplines to achieve optimal integration.
Conducted routine servicing on fuel, electrical and cooling systems.
Filed records with state as part of performing vehicle safety inspections.
Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
Tested engine, safety and combustion control standards to comply with state vehicle requirements.
Inventoried stock, placed orders and verified receipt to keep supplies ready.
Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
Searched within service and maintenance manuals to perform repairs and diagnosis.
Journeyman, 07/1991 to 03/1994 Truteam – Wilson, NC,
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Evaluated, repaired and aligned vehicle suspensions.
Monitored shop equipment to maintain safe working condition.
Maintained certifications and completed training on systems and components.
Kept detailed records of repairs, labor involved and parts used.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Maintained garage safety protocols to meet regulatory and company expectations.
Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Welded, soldered and fabricated parts to complete skilled services.
Cooperated with other technicians from different disciplines to achieve optimal integration.
Conducted routine servicing on fuel, electrical and cooling systems.
Filed records with state as part of performing vehicle safety inspections.
Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
Tested engine, safety and combustion control standards to comply with state vehicle requirements.
Inventoried stock, placed orders and verified receipt to keep supplies ready.
Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
Searched within service and maintenance manuals to perform repairs and diagnosis.
Apprentice, 01/1991 to 07/1991 Larry Roesch Mitsubishi – City, STATE,
Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
Maintained organization, cleanliness and safety in work areas.
Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Moved and held materials for senior professionals to complete work.
Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
Embraced ongoing education and learning opportunities to develop new skills.
Transported items and tools from truck to work locations.
Used strong verbal and written communication skills to convey messages to others.
Worked closely with mentors to understand project objectives.
Completed workshops and off-the-job training to achieve job competencies.
Assisted colleagues in accomplishing planned procedures or activities to increase productivity.
Education and Training
Certificate: Automotive Mechanics, Expected in 01/1993 to Oakton Community College - Des Plaines, IL GPA:
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