Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated Service Manager knowledgeable about mechanical service needs. Expert in operating vehicles, purchasing parts, and satisfying customers. Driven to maintain a reputation of excellence by keeping service operations cost-effective, speedy and high-quality. Personable Service Manager driving process optimization and business profitability on a continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best. Understands keeps abreast of , and complies with federal, state, and local regulations that affect service operations. Methodical Service Manager offering 18 years of experience tracking inventory, processing new orders, and appropriately delegating tasks. Thorough and customer-oriented professional focused on providing customized service to customers and facilitating the highest quality of support. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. I also hold many state licenses such as my Commercial applicators 37, 41 (mosquito, Micro-biology) as well as certified in HPC and WDO.

Skills
  • Coaching and mentorship
  • Reporting and documentation
  • Process optimization
  • Task delegation
  • Staff management
  • Issue and conflict resolution
  • Contract development and management
  • Key accounts and territory management
  • Lead generation
  • Brand management
  • Work ethic
  • Reliable and trustworthy
  • Training & Development
Experience
11/2019 to Current
Service Manager Love's Travel Stops & Country Stores, Inc. Pittsboro, IN,
  • Identified pest issues, placed traps and bait, and removed dead pests after extermination.
  • Modeled high-quality customer service to a team of service employees.
  • Fostered customer safety by cleaning and removing pesticides after application.
  • Inspected completed work to maintain high standards of finished projects.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Reviewed contracts and project requirements to determine service, equipment, and personnel needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Maintained knowledge and adhered to state rules and regulations.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
  • Utilized appropriate protective gear and equipment during application.
  • Identified infestations and isolated sources with physical inspections of premises.
  • Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
  • Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
  • Recognized for consistent quality service and efficiency.
  • Inspected homes for termites for free to increase company exposure and business leads.
  • Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
04/2015 to 10/2019
Operations Manager Mckesson Corporation Arizona, LA,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Maintained knowledge and adhered to state rules and regulations.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Evaluated sites such as wall and roof porosity and possible areas of pest invasion.
  • Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
  • Determined extent of damage to property and structures, as well as optimal methods of remediation.
04/2009 to 04/2015
Branch Manager First Foundation Inc. Burlingame, CA,
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Designed sales and service strategies to improve revenue and retention.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Inspected completed work to maintain high-standards of finished projects.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Communicated with current and prospective customers regarding services and pricing.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Oversaw supply and tool inventory and replenished supplies, liaising with vendors to obtain cost-effective pricing.
  • Reviewed contracts and project requirements to determine service, equipment and personnel needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education and Training
Expected in 05/2009
Bachelor of Science: Business
University of West Georgia - Carrollton, GA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • University of West Georgia

Job Titles Held:

  • Service Manager
  • Operations Manager
  • Branch Manager

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: