- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Dynamic bank service manager with over 7+ years of experience in audits, compliance adherence, policy reviews and research and analysis looking to further my career. Energetic and reliable, focused on identifying discrepancies and finding realistic solutions. Self-motivated professional adept at directing complex projects and leading high performance teams to complete key financial initiatives. Responsible for managing all facets of operations and compliance.
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Atlantic Tractor – , ,
- Complies with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act and other bank regulations.
- Manage the tellers' service functions to ensure prompt and efficient transaction processing and the generation of sales through quality referrals.
- Coach tellers to follow banking policies and procedure effectively; ensure the store is in compliance with audit, operational regulations and guidelines.
- Conduct research to solve complex customers' issues.
- Collaborated with the compliance department to eliminate procedural errors and find appropriate resolutions.
- Act as a line of defense to prevent bank fraud in a supervisor capacity by reviewing and approving high risk transactions.
Corn Maiden Foods – City, STATE,
- Conducted the interview and selection process by partnering with the hiring managers to interview potential candidates for various positions within the company.
- Prepared and maintained employees' personal files and implemented training courses for new hires.
- Take customers' orders, balancing office expenses and routing calls.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Represented organization at personnel-related hearings and investigations.
California State University Long Beach - Long Beach, CA
Long Beach City College - Long Beach, CA
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School Attended
- California State University Long Beach
- Long Beach City College
Job Titles Held:
- Service Manager
- Human Resource and Administrative Assistant
Degrees
- Bachelor of Science
- Associate of Science
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