Multi-talented Service Manager successful at handling customer issues quickly and effectively. Demonstrated record of developing successful policies used store-wide to promote customer engagement and reduce issues. Bringing 14 years of progressive automotive experience. Motivated Service Manager knowledgeable about mechanical service needs. Expert in vehicle operations, parts purchasing and customer satisfaction. Driven to keep service operations cost-effective, speedy and high-quality to maintain reputation of excellence. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Presidents Club Award 3 years in a row Fiscal year 2016, 2017, and 2018,
Top ten Sales growth two years in a row Fiscal year 2016, 2017
Lead the team that set the record for the highest single day sales in company history in November 2019.
Maintained extremely low turnover in notoriously high turnover positions at the store level.
Held every position at the store level. Started in an entry level position and was eventually promoted to service manager.
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