I'm a sales professional with 17 years of experience, including 14 years Management. Strong skills based sales, brand strategy, lead generation and business development. I possess excellent presentation, negotiation, closing, and follow-through skills combined with a strong ability to build an industry presence. I've expertly developed productive relationships to achieve aggressive business goals and drive the evolution of complex concepts into achievable, simple business strategies. I have respected, passionate leadership skills. Have managed cross-functional teams of technical, marketing and sales professionals and possess contagious drive to make those around me strive for the highest level of excellence. I believe the fundamental foundation for any successful company is GREAT customer service. In all my years, in any path my career has taken me, I have kept this my priority.
Oversee and control all daily operations, policy implementation advertising/promotions and strategic directions.
Support personnel in sales, finance and insurance, parts and body shop repairs.
Negotiated contracts for all new and used vehicles.
Full responsibility for managing and directing all financial and insurance operations for dealership. Analyzed and interpreted financial information, evaluated credit reports to assess eligibility for loans.
Recognized by the dealer principle for raising profitability through cost controls on supplies.
Build repeat business and customer loyalty, by ensuring highest quality repair status, educating and problem solving with customers on technical issues on vehicle operations.
Fostering teamwork to encourage employees to reach their highest potentials.
Exceeded expectations in Revenues and Growth first year by tripling the prior year's performance, in three years taking the Derry Branch from 9th to 1st in Sales, Profits & BL Growth.
Secured knowledge of monthly/ yearly P&L. Statements
Ensure store is opened and properly manned during scheduled store hours.
Ensure all customers and potential customers receive quick professional service at all times.
Developed, Train, supervise and mentor a team of 9.
Responsible for implementing best customer service practices to improve distribution.
Manager of the month in May & June 2008 , April, July & Dec 2010. Jan, Feb, May & Oct 2012, July, Aug 2012.
Store Manager of the year, 2010 & 2012
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